Account Locked

pkiely13 · 03-17-2020, 01:28 PM

So, I signed up, entered password and was told it was incorrect. Changed password and was told it was incorrect a few times and now...locked out. Suggestions?

dctrout · 03-17-2020, 02:29 PM

I have the same issue. Based on what I've read, it looks like it's suppose to automagically unlock in roughly 24 hours. That said, if someone has a "solve" -- I'm open to suggestions. (Nothing like wasting 24 hours of PT Beta.)

Markus Heinsohn · 03-18-2020, 05:08 AM

What are your usernames?

dctrout · 03-18-2020, 09:08 AM

Hi Markus; thank you for the speedy follow up! My user name is DC_Trout.

I have to admit, I'm a little surprised to find you replying to this thread -- particularly during launch -- and I'm also mildly embarrassed to being needing an unlock assist.

At any rate, since I may not have a chance to pass this along in the future: thank you (and your team) very much for the many years of tremendous effort, great customer service, and for creating a consistently outstanding game!

pkiely13 · 03-18-2020, 11:39 AM

Quote:

Originally Posted by Markus Heinsohn

What are your usernames?

Markus, thanks for the response!
My user name is: pkiely13

For some reason the copy/paste from the password for the website isn't even working for me...lol

Have a great day!
Paul

Robertcat · 03-20-2020, 10:29 AM

[Deleted] Issue resolved. Signed up using a different email address.

03-17-2020, 01:28 PM	#1
pkiely13 Bat Boy Join Date: Jun 2009 Location: PA Posts: 9	Account Locked So, I signed up, entered password and was told it was incorrect. Changed password and was told it was incorrect a few times and now...locked out. Suggestions?

03-18-2020, 05:08 AM	#3
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,805	What are your usernames? __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

03-18-2020, 09:08 AM	#4
dctrout Bat Boy Join Date: Jun 2015 Posts: 4	Hi Markus; thank you for the speedy follow up! My user name is DC_Trout. I have to admit, I'm a little surprised to find you replying to this thread -- particularly during launch -- and I'm also mildly embarrassed to being needing an unlock assist. At any rate, since I may not have a chance to pass this along in the future: thank you (and your team) very much for the many years of tremendous effort, great customer service, and for creating a consistently outstanding game! Last edited by dctrout; 03-18-2020 at 09:18 AM.

03-20-2020, 10:29 AM	#6
Robertcat Bat Boy Join Date: Feb 2014 Posts: 2	[Deleted] Issue resolved. Signed up using a different email address. Last edited by Robertcat; 03-20-2020 at 02:34 PM. Reason: Issue resolved.

03-17-2020, 02:29 PM	#2
dctrout Bat Boy Join Date: Jun 2015 Posts: 4	I have the same issue. Based on what I've read, it looks like it's suppose to automagically unlock in roughly 24 hours. That said, if someone has a "solve" -- I'm open to suggestions. (Nothing like wasting 24 hours of PT Beta.)