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Old 03-18-2022, 10:32 AM   #1
cournoyer
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Join Date: Jun 2021
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OOTP Go won't go past loading screen

I was playing yesterday with no issues, but today I went to open it and I'm only getting a black screen with the logo in the middle. Tried a few times, restarting my phone, uninstalling/reinstalling the app to no avail. Is this a common issue right now and any way to fix?
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Old 03-18-2022, 01:45 PM   #2
Bullwinkle
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I too have not gotten past the black screen with Go logo in the middle. Problem started on Wednesday (3/16). Pixel 4 running Android 12...
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Old 03-20-2022, 07:16 PM   #3
gbravo777
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Same here.
Pixel 5 isn't working.
Installed in a Huawei Nova 3i and it works.
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Old 03-21-2022, 12:19 PM   #4
cournoyer
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Quote:
Originally Posted by gbravo777 View Post
Same here.
Pixel 5 isn't working.
Installed in a Huawei Nova 3i and it works.
Interesting, I'm running a Pixel 5 as well. Might have to just download on an old phone at this point
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Old 03-22-2022, 09:53 AM   #5
ecd1973
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My login streak is in jeopardy! Haha.

Seriously though I hope I don't lose it. Still unable to load on Pixel 6 Pro.
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Old 03-22-2022, 04:56 PM   #6
Will Beh
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Hi everyone, so so sorry about this issue. It's a problem relating to the new OS 13 on Android. We're working to get a patch out soon that'll fix it, but in the meantime if it's easy to downgrade the OS that's what I would suggest if you wish to launch it.
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Old 03-23-2022, 10:23 AM   #7
cournoyer
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Quote:
Originally Posted by Will Beh View Post
Hi everyone, so so sorry about this issue. It's a problem relating to the new OS 13 on Android. We're working to get a patch out soon that'll fix it, but in the meantime if it's easy to downgrade the OS that's what I would suggest if you wish to launch it.
Thanks for the response! Absolutely love the game so I appreciate you guys fixing the issue
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Old 03-28-2022, 09:18 PM   #8
Will Beh
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Originally Posted by cournoyer View Post
Thanks for the response! Absolutely love the game so I appreciate you guys fixing the issue

We just rolled out a new patch that should help, so please let me know if it does. I haven't made an announcement about it yet because it's only on Android at the moment as we wait for App Store approval. However the main update is the fix for this Android issue so we figured it was best to get it out asap since it was already approved.
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Old 03-29-2022, 09:30 AM   #9
cournoyer
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Quote:
Originally Posted by Will Beh View Post

We just rolled out a new patch that should help, so please let me know if it does. I haven't made an announcement about it yet because it's only on Android at the moment as we wait for App Store approval. However the main update is the fix for this Android issue so we figured it was best to get it out asap since it was already approved.
Worked for me! Thanks!
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Old 04-01-2022, 05:12 PM   #10
Bullwinkle
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I am back online too. Thank you very much!
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