Store problem for Summer Sale

Dan6374 · 06-29-2024, 09:20 PM

I have the Steam version of the game and followed a link on the Perfect Team Home screen to the summer sale. After purchasing at FastSpring and receiving my code, I could not find a "redeem code" on the purchase menu in game. I suspect that FastSpring purchase is only for non-Steam users, but I had no idea until it was too late. Please help

LansdowneSt · 06-30-2024, 12:37 PM

Send an email to the address here too to stamp the date of the request for the record.

https://support.ootpdevelopments.com...ticles/refunds

Then you'd just be sure to buy through the Steam store.

Dan6374 · 06-30-2024, 12:43 PM

Quote:

Originally Posted by LansdowneSt

Send an email to the address here too to stamp the date of the request for the record.

https://support.ootpdevelopments.com...ticles/refunds

Then you'd just be sure to buy through the Steam store.

thank you! I have sent the email with details, I appreciate you pointing me in the right direction

Dan6374 · 07-01-2024, 07:52 PM

bump - haven't heard back from Tech Support yet. Hopefully the credits could be applied to my PT account even though I purchased from the wrong store by accident.

06-29-2024, 09:20 PM	#1
Dan6374 Bat Boy Join Date: Jun 2024 Posts: 4	Store problem for Summer Sale I have the Steam version of the game and followed a link on the Perfect Team Home screen to the summer sale. After purchasing at FastSpring and receiving my code, I could not find a "redeem code" on the purchase menu in game. I suspect that FastSpring purchase is only for non-Steam users, but I had no idea until it was too late. Please help

06-30-2024, 12:37 PM	#2
LansdowneSt Global Moderator Join Date: Feb 2004 Location: From Duxbury, Mass residing Baltimore Posts: 7,530	Send an email to the address here too to stamp the date of the request for the record. https://support.ootpdevelopments.com...ticles/refunds Then you'd just be sure to buy through the Steam store. __________________ Complete Universe Facegen Pack 2.0 (mine included) https://www.mediafire.com/file_premi...k_2.0.zip/file Just my Facegen Pack: https://www.mediafire.com/file_premi..._Pack.zip/file

07-01-2024, 07:52 PM	#4
Dan6374 Bat Boy Join Date: Jun 2024 Posts: 4	bump - haven't heard back from Tech Support yet. Hopefully the credits could be applied to my PT account even though I purchased from the wrong store by accident.