Trouble with 3D or FaceGen? See here! - Page 4

Alex Aab · 07-18-2022, 05:12 AM

Quote:

Originally Posted by dann8

The picture. His picture shows the player in the uniform of his former team

Does it happen for different players or just one? What are the teams that the player was/is? Maybe he changed from a MLB to a minor league team, but in you settings only the MLB players get a picture generated by facegen?

dann8 · 07-18-2022, 07:12 AM

Quote:

Originally Posted by Alex Aab

Does it happen for different players or just one? What are the teams that the player was/is? Maybe he changed from a MLB to a minor league team, but in you settings only the MLB players get a picture generated by facegen?

It happens for multiple players. It happened in a fictional league and both teams are from the major league level.

Alex Aab · 07-18-2022, 07:20 AM

What teams are involved? I'll try to reproduce the issue.
Are there other info that you can give me? Like when the players change teams, where you can see the wrong uniforms (3d game, profile pictures), etc.

dann8 · 07-24-2022, 07:37 PM

Quote:

Originally Posted by Alex Aab

What teams are involved? I'll try to reproduce the issue.
Are there other info that you can give me? Like when the players change teams, where you can see the wrong uniforms (3d game, profile pictures), etc.

This is one example:

https://imgur.com/a/KH8OSaT

As you can see the wrong uniform is displayed in profile pictures. I can send you another screenshots if it's helpful.
Edit: I should've mentioned that his former team is the Oklahoma City Friendlys

Alex Aab · 07-25-2022, 04:57 AM

Thanks, yes, this doesn't seem right.

Do you know when the player changed teams maybe?
Have you looked at him/played again before? I know it hard to remember if you play for a long time already, but this would be helpful to find the bug.

Have you changed your facegen settings after the very first start of this game? Something like turned off the creation of facegen pictures?

dann8 · 07-25-2022, 05:33 PM

Quote:

Originally Posted by Alex Aab

Thanks, yes, this doesn't seem right.

Do you know when the player changed teams maybe?
Have you looked at him/played again before? I know it hard to remember if you play for a long time already, but this would be helpful to find the bug.

Have you changed your facegen settings after the very first start of this game? Something like turned off the creation of facegen pictures?

If you are asking about in-game time, the trade happened at 12/31/2022.

I believe that was the first time I checked his page and never played against him because this is a save that I'm just simulating through. (unemployed)

About facegen settings, these are the ones I've been using since the start of the save: https://imgur.com/a/a2JeiMR

mars001 · 09-08-2022, 09:34 AM

23.7.88 - Fenway Park - Ball and fielder go through RF wall.

**/R22.2608/R20.2775/R20.8158/R22.5300/R20.7450/R21.0283/L21.5808/L21.6375/L21.2692/L29.8333/26.9000/26.1000/0/0/0/\
23, .1700, , 1/, , -1.0000/2/
14, .0000, 0/, 2/3/, , 817/.5000/3/1/0/.0000/0/
1, -0.8222, 1/, , , 4/-0.1000/.0000/2.1504/-1/6/0/0/1.0000/
3, -0.8222, 1/, 4/7/8/9/11/12/16/17/18/19/21/26/31/33/34/, , 3.5000/.9900/.0000/.0000/-0.1000/78/0/817/1.0000/.0000/
14, -0.5000, 3/, 5/, , 310/2.0000/12/1/0/.0400/0/
0, .1000, 4/, 6/, ,
2, .0000, 5/, 10/13/, , 12/1/3/0/1/.0000/
2, .0000, 3/, 14/, , 13/2/3/0/1/.0000/
2, .0000, 3/, 15/, , 14/3/3/0/1/.0000/
7, .0000, 3/, 20/25/29/29/30/, 10/, 11/0/74/10.0000/166.0267/.0000/.8482/.1937/.2000/1/100/1/0/0/
0, -0.5000, 6/, , ,
18, .0000, 3/, , 9/9/, 6/1/1/0/
18, .0000, 3/, 17/, 9/, 7/1/0/0/
2, .0000, 6/, , , 12/2/4/0/1/.0000/
2, .0000, 7/, 27/, , 13/3/0/0/1/.0000/
2, .0000, 8/, 38/, , 14/0/4/0/1/.0000/
1, .2500, 3/, 33/, , 8/.0000/.0000/.0000/107/0/0/0/1.0000/
1, .2500, 3/12/, , , 7/.0000/.0000/.0000/108/0/0/0/1.0000/
23, .0000, 3/, , 30/, 999.0000/3/
14, .5000, 3/, , , 32/.0000/4/1/0/.0000/0/
20, .0000, 9/, 22/24/, , 1/
0, .0000, 3/, 22/, 20/,
1, .3000, 21/20/, 23/, , 3/-6.1861/.0000/7.8570/-1/0/1/0/.9000/
12, .0000, 22/, , 9/, 3/-1/.1400/
1, .3500, 20/, 31/, 25/, 5/.8482/.4900/-1.0000/4/0/1/0/1.0000/
0, .5000, 9/, , ,
18, .0000, 3/, , 9/, 10/1/0/1/
2, .0000, 14/, 28/, , 13/0/0/2/1/.1500/
2, .1500, 27/, 37/, , 13/3/0/0/1/.0000/
4, .0000, 9/9/, 34/36/, 11/, 6/-1.0000/147.0600/.8482/.9800/16/3/1/1/204/200/1/0/1/0/
23, .0000, 9/, , 29/, 999.0000/8/
1, .5000, 24/3/, 32/, , 5/.8482/.4900/-1.0000/4/0/1/0/1.0000/
12, .0000, 31/, , 9/, 5/-1/.2500/
1, .2500, 3/16/, , , 8/.0000/.0000/.0000/107/0/0/0/1.0000/
1, .5000, 29/3/, 35/, , 6/.8482/.9800/-1.0000/14/0/1/0/1.0000/
12, .0000, 34/, 36/, 9/, 6/-1/.2500/
4, .5958, 29/35/, , 33/13/, 8/-1.0000/.0000/-1.0000/-1.0000/138/2/0/1/204/200/0/0/0/0/
2, .2500, 28/, , , 13/3/4/0/1/.0000/
1, .3500, 15/, , , 14/.8482/.1937/-1.0000/109/1/0/0/1.0000/

Slammer · 11-02-2022, 05:24 PM

Hello, I am playing on a new M1 macbook pro and most players have no pictures at all. A couple randomly do have pictures. The previews show a black square. See below for images of players with no picture, player with picture, black square, and my facegen settings. I have tried force updating pictures to no avail.

https://imgur.com/a/dmOaGOK

Alex Aab · 11-03-2022, 06:07 AM

Slammer, can you send us a trace file when recreating the faces? You can activate it in Settings -> Throubleshooting

Slammer · 11-03-2022, 04:30 PM

Quote:

Originally Posted by Alex Aab

Slammer, can you send us a trace file when recreating the faces? You can activate it in Settings -> Throubleshooting

I'm getting a filesize error when trying to upload "Your file of 692.4 KB bytes exceeds the forum's limit of 512.0 KB for this filetype."

Here's a google drive link to access the log:

https://drive.google.com/file/d/1xds...usp=share_link

Alex Aab · 11-04-2022, 10:05 AM

It's says "3D features disabled" in your trace file.
You need to activate it to be able to generate the pictures.
Go to Settings -> '3D and Facegen' and set the option "3d features / OpenGL support" to 'enabled'. Then restart the game and regenerate the pictures (you can first try one, it's faster).

In case the game deactivates that option again, it means that there is a problem with the GPU. Then we would need to know what OpenGL version your GPU's driver supports and what GPU you have.

Slammer · 11-04-2022, 11:05 AM

Quote:

Originally Posted by Alex Aab

It's says "3D features disabled" in your trace file.
You need to activate it to be able to generate the pictures.
Go to Settings -> '3D and Facegen' and set the option "3d features / OpenGL support" to 'enabled'. Then restart the game and regenerate the pictures (you can first try one, it's faster).

In case the game deactivates that option again, it means that there is a problem with the GPU. Then we would need to know what OpenGL version your GPU's driver supports and what GPU you have.

3d features / OpenGL support is / was set to enabled. OpenGL mode is set to default. GPU is Apple M1 Pro integrated.

Slammer · 11-04-2022, 11:14 AM

Edit - disregard this post.

Alex Aab · 11-04-2022, 11:55 AM

The setting was written to the app.cfg file. You need to remove the "opengl_mode" and the following lines or delete/rename the file entirely. It will be restored with default setting again. Then start the game again.

You can find the location of that file by opening a terminal and typing following command into it:

find / -iname app.cfg 2>/dev/null

(it will search everywhere "/" for the name "app.cfg", ignoring upper/lower case ("i" in "iname"), error stream "2" will be redirected ">" to nirvana "/dev/null", basically ignoring all errors when searching)

Slammer · 11-04-2022, 11:59 AM

Quote:

Originally Posted by Alex Aab

The setting was written to the app.cfg file. You need to remove the "opengl_mode" and the following lines or delete/rename the file entirely. It will be restored with default setting again. Then start the game again.

You can find the location of that file by opening a terminal and typing following command into it:

find / -iname app.cfg 2>/dev/null

(it will search everywhere "/" for the name "app.cfg", ignoring upper/lower case ("i" in "iname"), error stream "2" will be redirected ">" to nirvana "/dev/null", basically ignoring all errors when searching)

Thanks - I found that and was able to change it back. But 3D / OpenGL has been on and faces are still not showing up on all players. Some players, mostly minor leaguers, do have them.

LansdowneSt · 11-05-2022, 02:38 PM

Slammer,

The minor leaguers that have them - have they ever been to the majors? There is a toggle to have facegens for None, MLB-only, or All players.

Click the screenshot and look upper right...

Alex Aab · 11-07-2022, 05:43 AM

Does the 3D game work for you? Do you see the field, the stadium and the crowd?

Slammer · 11-07-2022, 07:24 PM

Quote:

Originally Posted by Alex Aab

Does the 3D game work for you? Do you see the field, the stadium and the crowd?

No. It looks like this.

Slammer · 11-07-2022, 07:26 PM

Quote:

Originally Posted by LansdowneSt

Slammer,

The minor leaguers that have them - have they ever been to the majors? There is a toggle to have facegens for None, MLB-only, or All players.

Click the screenshot and look upper right...

Not sure - wasn't able to find one right now, but I do have it set to MLB players only and all staff. Should also note that no staff have pictures.

Alex Murray · 11-09-2022, 02:31 PM

Quote:

Originally Posted by Slammer

No. It looks like this.

Hey Slammer,

Ok we reviewed the info about your M1 and regretfully it does look like OOTP isn't registering your integrated graphics card as functioning or being able to support OpenGL 3.1+.

Now an M1 we know does have support for OpenGL 4.0+ so we definitely need to double check your OS updates and if you have access your integrated graphics card driver.

OOTP when it launches will automatically enable or disable your 3D Features depending on support for OpenGL 3.1. If it doesn't find that support it will turn that off. You can go in to the settings and try to force that back on by enabling it but the program will most likely give you the black screens you've been noticing because there isn't a supporting graphics card driver to process the graphics correctly. Also the next time you restart OOTP it will automatically disable that again.

I'll do some research about M1 Drivers for the integrated GPU if you can check your OS updates for us.

Thanks
Alex

07-18-2022, 07:20 AM	#63
Alex Aab OOTP Developments Join Date: Aug 2021 Posts: 174	What teams are involved? I'll try to reproduce the issue. Are there other info that you can give me? Like when the players change teams, where you can see the wrong uniforms (3d game, profile pictures), etc. Last edited by Alex Aab; 07-19-2022 at 08:17 AM.

11-04-2022, 11:14 AM	#73
Slammer Minors (Single A) Join Date: Oct 2013 Posts: 60	Edit - disregard this post. Last edited by Slammer; 11-04-2022 at 11:54 AM.

11-05-2022, 02:38 PM	#76
LansdowneSt Global Moderator Join Date: Feb 2004 Location: From Duxbury, Mass residing Baltimore Posts: 7,520	Slammer, The minor leaguers that have them - have they ever been to the majors? There is a toggle to have facegens for None, MLB-only, or All players. Click the screenshot and look upper right... Attached Images __________________ Complete Universe Facegen Pack 2.0 (mine included) https://www.mediafire.com/file_premi...k_2.0.zip/file Just my Facegen Pack: https://www.mediafire.com/file_premi..._Pack.zip/file

07-25-2022, 04:57 AM	#65
Alex Aab OOTP Developments Join Date: Aug 2021 Posts: 174	Thanks, yes, this doesn't seem right. Do you know when the player changed teams maybe? Have you looked at him/played again before? I know it hard to remember if you play for a long time already, but this would be helpful to find the bug. Have you changed your facegen settings after the very first start of this game? Something like turned off the creation of facegen pictures?

09-08-2022, 09:34 AM	#67
mars001 All Star Reserve Join Date: Dec 2003 Location: Seattle, WA Posts: 917	23.7.88 - Fenway Park - Ball and fielder go through RF wall. **/R22.2608/R20.2775/R20.8158/R22.5300/R20.7450/R21.0283/L21.5808/L21.6375/L21.2692/L29.8333/26.9000/26.1000/0/0/0/\ 23, .1700, , 1/, , -1.0000/2/ 14, .0000, 0/, 2/3/, , 817/.5000/3/1/0/.0000/0/ 1, -0.8222, 1/, , , 4/-0.1000/.0000/2.1504/-1/6/0/0/1.0000/ 3, -0.8222, 1/, 4/7/8/9/11/12/16/17/18/19/21/26/31/33/34/, , 3.5000/.9900/.0000/.0000/-0.1000/78/0/817/1.0000/.0000/ 14, -0.5000, 3/, 5/, , 310/2.0000/12/1/0/.0400/0/ 0, .1000, 4/, 6/, , 2, .0000, 5/, 10/13/, , 12/1/3/0/1/.0000/ 2, .0000, 3/, 14/, , 13/2/3/0/1/.0000/ 2, .0000, 3/, 15/, , 14/3/3/0/1/.0000/ 7, .0000, 3/, 20/25/29/29/30/, 10/, 11/0/74/10.0000/166.0267/.0000/.8482/.1937/.2000/1/100/1/0/0/ 0, -0.5000, 6/, , , 18, .0000, 3/, , 9/9/, 6/1/1/0/ 18, .0000, 3/, 17/, 9/, 7/1/0/0/ 2, .0000, 6/, , , 12/2/4/0/1/.0000/ 2, .0000, 7/, 27/, , 13/3/0/0/1/.0000/ 2, .0000, 8/, 38/, , 14/0/4/0/1/.0000/ 1, .2500, 3/, 33/, , 8/.0000/.0000/.0000/107/0/0/0/1.0000/ 1, .2500, 3/12/, , , 7/.0000/.0000/.0000/108/0/0/0/1.0000/ 23, .0000, 3/, , 30/, 999.0000/3/ 14, .5000, 3/, , , 32/.0000/4/1/0/.0000/0/ 20, .0000, 9/, 22/24/, , 1/ 0, .0000, 3/, 22/, 20/, 1, .3000, 21/20/, 23/, , 3/-6.1861/.0000/7.8570/-1/0/1/0/.9000/ 12, .0000, 22/, , 9/, 3/-1/.1400/ 1, .3500, 20/, 31/, 25/, 5/.8482/.4900/-1.0000/4/0/1/0/1.0000/ 0, .5000, 9/, , , 18, .0000, 3/, , 9/, 10/1/0/1/ 2, .0000, 14/, 28/, , 13/0/0/2/1/.1500/ 2, .1500, 27/, 37/, , 13/3/0/0/1/.0000/ 4, .0000, 9/9/, 34/36/, 11/, 6/-1.0000/147.0600/.8482/.9800/16/3/1/1/204/200/1/0/1/0/ 23, .0000, 9/, , 29/, 999.0000/8/ 1, .5000, 24/3/, 32/, , 5/.8482/.4900/-1.0000/4/0/1/0/1.0000/ 12, .0000, 31/, , 9/, 5/-1/.2500/ 1, .2500, 3/16/, , , 8/.0000/.0000/.0000/107/0/0/0/1.0000/ 1, .5000, 29/3/, 35/, , 6/.8482/.9800/-1.0000/14/0/1/0/1.0000/ 12, .0000, 34/, 36/, 9/, 6/-1/.2500/ 4, .5958, 29/35/, , 33/13/, 8/-1.0000/.0000/-1.0000/-1.0000/138/2/0/1/204/200/0/0/0/0/ 2, .2500, 28/, , , 13/3/4/0/1/.0000/ 1, .3500, 15/, , , 14/.8482/.1937/-1.0000/109/1/0/0/1.0000/

11-02-2022, 05:24 PM	#68
Slammer Minors (Single A) Join Date: Oct 2013 Posts: 60	Hello, I am playing on a new M1 macbook pro and most players have no pictures at all. A couple randomly do have pictures. The previews show a black square. See below for images of players with no picture, player with picture, black square, and my facegen settings. I have tried force updating pictures to no avail. https://imgur.com/a/dmOaGOK

11-03-2022, 06:07 AM	#69
Alex Aab OOTP Developments Join Date: Aug 2021 Posts: 174	Slammer, can you send us a trace file when recreating the faces? You can activate it in Settings -> Throubleshooting

11-04-2022, 10:05 AM	#71
Alex Aab OOTP Developments Join Date: Aug 2021 Posts: 174	It's says "3D features disabled" in your trace file. You need to activate it to be able to generate the pictures. Go to Settings -> '3D and Facegen' and set the option "3d features / OpenGL support" to 'enabled'. Then restart the game and regenerate the pictures (you can first try one, it's faster). In case the game deactivates that option again, it means that there is a problem with the GPU. Then we would need to know what OpenGL version your GPU's driver supports and what GPU you have.

11-04-2022, 11:55 AM	#74
Alex Aab OOTP Developments Join Date: Aug 2021 Posts: 174	The setting was written to the app.cfg file. You need to remove the "opengl_mode" and the following lines or delete/rename the file entirely. It will be restored with default setting again. Then start the game again. You can find the location of that file by opening a terminal and typing following command into it: find / -iname app.cfg 2>/dev/null (it will search everywhere "/" for the name "app.cfg", ignoring upper/lower case ("i" in "iname"), error stream "2" will be redirected ">" to nirvana "/dev/null", basically ignoring all errors when searching)

11-07-2022, 05:43 AM	#77
Alex Aab OOTP Developments Join Date: Aug 2021 Posts: 174	Does the 3D game work for you? Do you see the field, the stadium and the crowd?