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OOTP Developments Forums (https://forums.ootpdevelopments.com//index.php)
-   PT Bug Reports Forum (https://forums.ootpdevelopments.com//forumdisplay.php?f=3959)
-   -   my cards keep getting deactivated (https://forums.ootpdevelopments.com//showthread.php?t=300488)

atabakin 03-22-2019 09:43 PM
Quote:
Originally Posted by Lukas Berger (Post 4457920)
Sorry about this guys!

There's a bug that can cause this to happen on occasion right now, as the changes you make in game do not get properly submitted to the server. We've figured out the problem and will have a fix asasp.

If you submit each sim cycle until you see the correct players showing up in the box score of their next game, (which shows things made it through to the server) things should be ok at that point.
So here you said that you guys figured out the problem, but Kris just posted (more than five hours later) saying that the issue is being investigated. Is the issue known or not?

Khlod 03-22-2019 10:18 PM
When team is submitted before the simulations starts, this bug never happen. SUBMIT OFTEN! :)

atabakin 03-22-2019 10:38 PM
Quote:
Originally Posted by Khlod (Post 4458265)
When team is submitted before the simulations starts, this bug never happen. SUBMIT OFTEN! :)
Everyone having this problem is submitting very often without the expected results. This is OOTP's issue, not the fault of the user.

petdawg 03-22-2019 10:44 PM
The lack of any sort of update on this issue is an embarrassment to what they call customer service!

Arobbins 03-22-2019 10:45 PM
Hopefully taking auto roster submit will 'fix' it, for now.

NILG 03-23-2019 01:37 AM
I am still having this same problem. Wanted to pass along that it is still there in current build.

bailey 03-23-2019 01:51 AM
I didn't have a problem until I went over the reserve roster limit of 175.

moalkha 03-23-2019 03:32 AM
Still doesn’t work. I’m unable to use any card acquired after the first league game.

moalkha 03-23-2019 03:37 AM
Quote:
Originally Posted by NILG (Post 4458350)
I am still having this same problem. Wanted to pass along that it is still there in current build.
Yes, it still doesn’t work

Markus Heinsohn 03-23-2019 04:03 AM
Sorry for this! There is a possible workaround, if you do not set up individual player strategies then things should stick. Can you try this please?

moalkha 03-23-2019 04:19 AM
Quote:
Originally Posted by Markus Heinsohn (Post 4458379)
Sorry for this! There is a possible workaround, if you do not set up individual player strategies then things should stick. Can you try this please?
I didn’t set up individual strategies, so this is not an option for me.
Right now I’m not even able to start perfect team because I’m getting the error message “ could not sync your cards. Please retry”

Markus Heinsohn 03-23-2019 04:24 AM
Quote:
Originally Posted by moalkha (Post 4458389)
I didn’t set up individual strategies, so this is not an option for me.
Right now I’m not even able to start perfect team because I’m getting the error message “ could not sync your cards. Please retry”
This message indicates a problem with your internet connection. Please try to reboot your system and start OOTP again.

Regarding the deactivated players, we plan to release a hotfix patch for this today.

moalkha 03-23-2019 04:38 AM
Quote:
Originally Posted by Markus Heinsohn (Post 4458392)
This message indicates a problem with your internet connection. Please try to reboot your system and start OOTP again.

Regarding the deactivated players, we plan to release a hotfix patch for this today.

Internet is not the issue as I can play OOTP 19 without problems right now, but I'm unable to play 20.


I even uninstalled and reinstalled the game but I still get the error message.

Lukas Berger 03-23-2019 04:42 AM
Quote:
Originally Posted by moalkha (Post 4458398)
Internet is not the issue as I can play OOTP 19 without problems right now, but I'm unable to play 20.


I even uninstall and reinstall the game but I still get the error message.
Can you close out of the game, then go to your saved_games folder (Should be in C:\Users\Yourusername\Documents\Out of the Park Developments\OOTP Baseball 20\saved_games on a typical Windows install) and delete any folders there ending in .pt

Then restart.

Can you get in the game now?

moalkha 03-23-2019 04:45 AM
Quote:
Originally Posted by Lukas Berger (Post 4458399)
Can you close out of the game, then go to your saved_games folder (Should be in C:\Users\Yourusername\Documents\Out of the Park Developments\OOTP Baseball 20\saved_games on a typical Windows install) and delete any folders there ending in .pt

Then restart.

Can you get in the game now?

It didn't work. I canceled all folders and restarted the game but the error message is still there.

moalkha 03-23-2019 04:48 AM
The strange thing is that on the menu side of normal OOTP, under the tab "continue game" there is the Perfect team league save.

I didn't set up a normal OOTP games so far, therefore there should not be a game to continue.

Markus Heinsohn 03-23-2019 04:52 AM
OK, let's try to work this through. First, it is impacting only a very small number of users, which is good, but obviously bad for those that indeed have this problem.

Questions, what version are you using, Steam or eSellerate? I may have to contact once of you via PM and get your login data so I can reproduce this.

moalkha 03-23-2019 04:53 AM
It worked on the third try. Thanks.

P.s. I'm on Steam version

Markus Heinsohn 03-23-2019 05:03 AM
Anyone who gets this problem, what does the status line say in the Profile & Settings tab of the PT home screen? It's on the right, where it says the time of the last export / import, does it give an error code?

moalkha 03-23-2019 05:06 AM
Quote:
Originally Posted by Markus Heinsohn (Post 4458408)
Anyone who gets this problem, what does the status line say in the Profile & Settings tab of the PT home screen? It's on the right, where it says the time of the last export / import, does it give an error code?

Yes, error 121.

And the last imported submit was April 2, 2019 (game time obviously) just before the first leagua game


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