License issue
 

I have the game installed and I have set it to run as admin. I am trying to put in my license number. I am getting an error code Unable to get or install a license--retrieval of license failed = -7. Error in retrieving data from license servers. Can someone please help I am so close to being all set.
Thanks

Are you entering the license code provided in your confirmation? It probably starts with VT-xxxxxx

Do you have an active internet connection?

You could consider contacting e-License support or looking here:

http://www.elicense.com/usersupport/el_faq.htm

If you are behind a firewall, try to temporarily disable it.

We have a rule in Tech Support that says that requests that have gone more than 3 days awaiting a response from the customer will be closed. This thread fits that bill, so I'm going to go ahead and marked this issue as "closed."

If you disagree, please let us know, it's no problem to re-open this. It's an administrative thing we do to try to ensure that only active issues are being researched.

Thanks very much!

Steve