Activation Error
 

So I bought a new laptop last week and it's not letting me license OOTP 20 on it. I had the game licensed on two separate PCs already but I manually unlicensed both of them yet it still gives me the same error message that I have exceeded my license limit. I've already submitted two support tickets and I understand it was a holiday weekend but it's hard not to grow impatient here with what seems like a simple fix.