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Game Crashes
Hello,
I've just bought the game. However, I can't play it for more than 5-10 minutes before the game freezes up. This seems to happen when I open up a drop down menu. The only way to get out of this freeze is to clt + alt + delete. I should note this issue is not specific to one game save. I've just bought the game and due to this issue I've never gotten far when trying to start a new save, although I have tried to start two games and quickly run into this issue multiple times. This happens whether I play the game windowed or full screen. Interestingly, I had the exact same issue when I tried to play FHM 6 a couple of years ago. At that time I just got a refund, but now I really would like to be able to play the game. But obviously I need some help here as it's hard to even know what the issue may be. Thank you for any help. |
What type of system are you playing the game on, and do you have the Steam version, Fastspring (standalone), or another version?
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Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 12 GB RAM Windows 10 I play on Steam Thanks for getting back to me. |
Should run fine with that system. Is there a particular dropdown menu that this happens with most frequently, or can it happen with any of them?
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No, the drives being different shouldn't be a problem, I do that myself. I'm wondering if there's maybe something out of date or corrupt in your Visual C++ runtimes. You can re-download them from Microsoft's site (get the X64 version, the last one listed in the first group.) Install that, reboot, and then try running the game. At worst, it'll do nothing, so it's worth a try.
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Just thinking out loud here:
Since you're playing on Steam and the screenshot you posted shows a frozen graphic glitch, I'm wondering if you can try starting the game (via the Steam interface), with an alternate command line switch. Something like -OpenGL for example? |
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Doesn't appear to be an OpenGL problem, the log shows the checks for that are being passed. Your graphics driver is a little elderly, though, so you may want to try updating that to see if it helps. |
No apparent problems that Sebastian could see, but crashes when using GUI elements like dropdown menus are usually memory-related.
So, right-click on the Windows icon, select Run, type "dxdiag" without the quotes and hit enter. Click on the "Save all Information" button and it'll save a file named dxdiag.txt; send that to me (or just tell me what it says on the Memory and Page file lines, those are primarily what we're interested in.) Then, back to Windows icon-Run, type "sysinfo32" and hit enter. That'll give you more detailed system information. Take a screenshot of what you see on the "Conflicts/Sharing" view of the Hardware/Resources section - that may give us an idea if there's some memory conflict on your system that might be doing this. |
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