[Steve Kuffrey]

Originally Posted by Bossman

I enter my order id, then i get an error message:

unable to get or install a license,

retrieval of license failed with error code =-10

then when i try to do offline license,

i saved the file then bring up web site and follow instructions, says invalid order number....

thanks

-10This means the eLicense software is not establishing a two-way conversation with the eLicense servers. Check your proxy settings and try different combinations of proxy configuration to connect.