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Yes it is.
Microsoft doesn't want anything to do with it because "it's not our product that doesn't work, it's theirs." And I can understand that to some extent...plus eLicense could also be used potentially for software that represents a competitive threat, and why would you help the hand that could slit your throat?
The computer manufacturer is a custom comp manufacturer that, to be fair, warned me upfront that the odd thing here and there in XP64 isn't supported. So far this and my old printer are the only two things. So I don't think I'd get much help on that one...plus, they tend to know hardware more than software (not that there's anything wrong with that.)
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