I did a new installation. I did have a problem with the license though.
I originally had the game installed on my old home computer and a laptop. When I purchased the new computer for my home, I removed the license from the laptop so I could use that license on my new computer. When I tried to install the game on this new computer, it said I didn't have an available license. At this point, I figured it was an eLicense issue and contacted their support department.
They reissued a license for me, and now we are all caught up. I don't imagine that this could be the problem, but that is all the information I have.
I have tried twice to uninstall and reinstall the game to avail.
Any other ideas??
Thanks!!
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