OOTP Developments Forums - View Single Post

battists · 03-26-2007, 07:59 PM

We have a rule in Tech Support that says that requests that have gone more than 3 days awaiting a response from the customer will be closed. This thread fits that bill, so I'm going to go ahead and marked this issue as "closed."

If you disagree, please let us know, it's no problem to re-open this. It's an administrative thing we do to try to ensure that only active issues are being researched.

Thanks very much!

Steve

03-26-2007, 07:59 PM	#4
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506 Blog Entries: 7	We have a rule in Tech Support that says that requests that have gone more than 3 days awaiting a response from the customer will be closed. This thread fits that bill, so I'm going to go ahead and marked this issue as "closed." If you disagree, please let us know, it's no problem to re-open this. It's an administrative thing we do to try to ensure that only active issues are being researched. Thanks very much! Steve