[billethius]

Originally Posted by RichK

No offense, but just how are volunteers supposed to support or resolve what is clearly a program code failure due to an unTrapped/unrecoverable error?

This is not intended to be any kind of slight, but unless you guys have access to the actual game developers, I see no way that this problem will be resolved, and without the ability to autoplay an online league, I'd say their product is pretty much useless. And so would the OTHER 16 GMs who purchased it.

And while I appreciate the hard work of volunteers, it would be nice to know within say, 6-8 hours, whether or not anyone has actually even looked at the problem, and where it is in the pipeline, if anywhere, rather than be bombarded with silence.

The volunteers log bugs that Markus then takes a look at and fixes prior to releasing betas of the next patch. The beta members then test to make sure those fixes actually work as advertised.