Quote:
Originally Posted by c23roo
Sorry this is a OOTP 2006 problem, but nobody seems to want to help. I was going to upgrade to 2007 but since it has taken over a month (and counting) to get a response to my question has me headed back to PureSim...
But here goes...
I upgraded to a new computer (also a mac) and now my OOTP won't start. I tried entering my serial number (hundreds of times it seems) and I always get the same error: a dialogue box titled 'Failure" - with the message, "The product was not activated. Please check the serial number was enetered correctly and try again. Game will run in demo mode."
I emailed Marc Duffy - the last half-dozen or so emails have gone unanswered.
c
|
I apologize that your question has gone unanswered.
Please understand that tech support at this point is manned exclusively by volunteers. OOTP is really a 2-person shop, despite now being under the SEGA moniker, and I haven't been looking over in the 2006 world. (If you look in this forum, you'll notice that none of the recent posts have gone a month without a response!)
I hope you won't let that deter you from trying 2007. It's a vastly superior game to 2006. (Just ask on the forums.)
It sounds like you're having an issue with the licensing, which is handled by e-License. To resolve your issue, you'll probably need to e-mail e-license support:
support@elicense.com. They're generally pretty prompt about responding. Just explain what you did here about the new computer and so forth, and they should be able to take care of it...
Please let us know if this resolves your issue!
Steve