Thanks.
I'm going to ask one of the people in power if there's a way to get OOTP to display or log the full details of an FTP session. I think it would help if we could figure out exactly what part of the process is causing the problem - is OOTP not finding the server? Does the server not respond? Not recognize the username? Etc.
I don't know if that's possible or how long it will take, but I'll update this thread when I know more. For now, the best I can suggest is that you advise your GMs to send in their exports by e-mail until we can decipher where the problem lies.
- Kai