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Old 12-15-2007, 06:11 PM   #1
mrcoach00
Minors (Triple A)
 
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Join Date: Sep 2004
Location: Peoria, IL
Posts: 217
trouble with license OOTP 8

So the weekend is here and I finally have time to get OOTP 8. I go to webstore by clicking on the link in e-mail. I add version 8 to my cart, I click on the link to get the discount, I enter my license, see the new price, put in my billing information, download, and install.

I'm running Vista on my new laptop and I make sure to "run as administrator". I open up the game and I click on the license button, click on "accept", and paste in the same license that I used to get the discount. I click on the install license and after a few minutes it bounces back to me this error message:

Unable to get or install license.
Retrieval of license failed with error code = 501.
This Order ID was not found on the license servers.
- You may have entered an incorrect Order ID. Please verify that you entered the correct Order ID, and try again.
- The Order ID may not have been registered in the license database yet. Please wait a few minutes and try again.



So, I try cutting and pasting the license again, and then I try typing it in. No dice. So I figure I need to wait a few minutes like the message suggests. Okay, so I run some errands, shovel some snow ( stupid white stuff), and six hours later I try again. Nothing.

I go back to webstore, thinking that maybe I didn't finalize my transaction somehow, and I try to re-eneter my Order ID, and it says that the discount has already been used. So, obviously, everything was finalized the first time.

Hmmm. What am I doing wrong? Thanks in advance.
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