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Old 06-09-2009, 02:03 PM   #38
Dan Theman
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Join Date: Mar 2004
Location: Cleveland, Ohio
Posts: 2,251
Quote:
Originally Posted by defo22 View Post
I have tried to install a number of times. Tried to save to desktop then run and tried to just run. Each time it gives me the same error. I am running vista and disabled everything. Below is the error:

C:\users\ToddDeFelice\AppData\Local\Microsoft\Wind ows\TemporaryInternetFiles\Content.IE5\1GWAPNNX\oo tp10Setup[1].exe

The Pipe State is Invalid
I'll have a guide up here pretty soon that I would suggest giving a try with before you take that step (I'd imagine I'll have it finished tonight). My guess is that's an error with the eLicense installer, but if the guide doesn't work then you *may* need to use System Restore as it could be indicating a bad driver/improperly installed program.

If that doesn't do it for you, I'd go with the following:

Open internet explorer and delete temporary files, then attempt to download it again - do NOT hit "run," rather save it to some location and follow the guidelines laid out in my pending Vista/OOTP troubleshooting walkthrough. If that still doesn't do it, run System Restore - look back to whenever you last installed a driver and restore to before that point. If (and only if) you don't have System Restore available but you do have a Vista disc with which you can do a repair install, take that route. The problem is that I believe you'll need to uninstall SP2 if your disc only came with SP1, and if it came with only the original OS then I believe you'll need to additionally uninstall SP1 before you run the repair - after which you would want to bring it back up to SP2 before trying to install, which will take significant time).

Keep in mind, while doing this you would at the very least be disabling the driver you last installed, so you'll want to look for a new one. I suggest downloading directly from the company that makes that device, as they'll have the most up to date version (oh, and avoid beta drivers).

Anyway, hang in there everyone - I'll hopefully have it done later this evening.
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