It only took about an hour after I sent my email to esellerate support for them to solve the problem!! I now have an up and running OOTP12 and only about 2 and half hours of work this afternoon before I can get down to real business.
The whole problem boiled down to a wrong email address. Once I talked to a manager, the problem was solved quickly. So I give credit where it is due...Jamie Brown did a great and quick job solving the problem.
My suggestion if you have future problems, ask immediately for a manager rather than dealing with the sales staff.
Thanks all for the suggestions.
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