So when are the bugs and tickets that have been submitted going to be responded to?
I've got a ticket submitted on 4/28/12 for secure FTP issues
OOTP Developments - Kayako eSupport Help Desk Software
As well as one from 5/5/12 for game generated MySQL
OOTP Developments - Kayako eSupport Help Desk Software
No responses or acknowledgements and it's been over a month.