Quote:
Originally Posted by IvanIvanovich
You've made a public pledge to give refunds to those customers that are unhappy with the product.
You are now refusing to do so, and are not honouring that pledge.
I've given Brad 48 hours to comply with the promise that he made on this board and I'll will wait that long but not one second longer before I file a complaint.
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A "public pledge" isn't a binding contract between yourself and the devs. Even if they had offered directly to you to allow a late refund request outside of the period they offered at the point of purchase, a further offer requires fresh
consideration. Clearly no such consideration has been provided.
I imagine if you asked nicely, OOTP might consider giving you a refund outside of the usual period. However, they're clearly not bound to (try Googling "deemed acceptance following failure to timely reject").
I think even Perry Mason would struggle with this one!
