Quote:
Originally Posted by OllieOxenfree
Hi, I've had a ticket open and unassigned for about two weeks, regarding an issue that is fully preventing me from using OOTP19 altogether, so quite severe.
I've emailed about expediting but so far heard nothing back. Would appreciate if someone could look into it and get back to me. Thanks.
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I'm really sorry, it looks like we had some issues with the support system we didn't even know about till now that meant a lot of tickets have not gotten reviewed.
We'll be getting back to everyone with an open ticket within the next few days.
Please accept our apologies.