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I take it the game is not starting up at all for you guys?
Did it work at one time? If so, do you remember what triggered the initial crash that caused the error message to appear for the first time?
Beyond that, a little more additional info would help.
Are you on a PC or Mac?
What OS are you using?
Do you have the game on Steam, Origin or the Standalone?
If you are on a Mac, what specific model Mac do you have? Also if you're on a Mac please attach the Mac crash report that pops up after a crash.
What are your system specs (especially your video card and your amount of memory)?
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