Quote:
Originally Posted by schwejk
Hi there!
I have been playing the last four editions of OOTP without any kind of trouble on my laptop. However, since I bought OOTP19 a month ago, I have nothing but trouble with the game:
The playing experience is fine as always. But when I save and exit the game my laptop freezes. The only solution is to shut it down and restart the laptop. And now comes the problem: when I try to continue the game this error messages pops up:
When I press OK this message pops up:
Exactly the same messages pop up when I try to load the game instead of continue.
When I follow the instructions and try to import the game from OOTP18 (which does not make any sense, because I played and saved OOTP19) this message pops up:
So I start a new game and after I save and exit the same thing happens again. I have followed the instructions, I have disabled and enabled 3D, I have played in all kind of modes (GM and Manager, Manager only, GM only, etc), the bottom line is that my laptop freezes any time I save and exit. I even deinstalled and reinstalled the drivers for my video card....
I am sorry to bother people here, but I have really tried a lot to get this game working. And it is so sad, because OOTP used to be a great playing experience in the last five years.
Here is the data about my laptop:
Lenovo 80RJ
Windows 7 Professional x64
Intel Core i5-6200U CPU, 2,30 Ghz
Intel HD Graphics 520
I play OOTP on Steam
I have run a system check several times, no problems have been indicated
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Quote:
Originally Posted by schwejk
very disappointed about how this is handled. I even wrote a private message to Lukas - no reply as well. It looks like this was the last OOTP version I bought
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I got the private message, but had a lot to get to, and the weekend also interfered so was a little late responding. Sorry about that!
The quickest way to get a reply from us is always to fill out a support ticket, especially as that ensures multiple folks will see the issues and can respond, not just me.
I do need a little more info to try to figure out what's going on though. When you mention the game freezing, on save and exit, is this when you try to exit the 3d gameplay itself, or is it when you try to save your saved game and exit, like from the manager screen?
If the latter, along with the messages you're getting that indicate the save is corrupt, I would say the problem here is likely with a program you have on your system not allowing OOTP to write the save to the hard drive.
Are you using any anti-virus, disk cleaner/anti-malware programs? The first thing to try is to shut everything like that off (along with making sure OOTP is whitelisted in each program). Then try to save and exit and then reload the game again. Does the same thing happen? If not, then it's one of those programs causing the problem, and we can go from there. If not, it may be a disk issue or something else, but we can do some more troubleshooting to try to figure things out.