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Sorry you're having trouble. How it it crashing? Out of the program or is it just saying "not responding?"
Do you have Steam or the Fastspring version?
If Steam, try verifying the Game Cache as well. right click on the game, go to Properties, Local Files - and Verify. It may be something did not install correctly.
If neither of those work, make sure you've whitelisted the program with your antivirus as well.
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