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For anyone having in-game crashes, a couple important things to try. On a PC, definitely the first step is to update your video card drivers.
On a Mac, to update your Mac Os if it's not already updated (though for most folks, you'll probably have this set to auto-update already).
If that doesn't help/fix things, then the next thing to try is to experiment with the 3d & facegen settings, which you can get to from the start screen > settings > 3d and facegen.
The settings you'd be looking at adjusting would be OpenGL mode, audience detail, audience quality, audience animation, ansitropic filter etc.
Basically try playing around with different combinations of these, to see if they improve things. Maybe try decreasing all to the minimum levels, then slowly adding back in more details.
This should help improve things. If you still have lots of trouble even after experimenting with these, let us know.
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