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What program are you using? I can direct you if you are using Photoshop and it may be similar in other programs... Basically you don't resize the original graphic, you change the canvas size and that way the image does not distort... Say you download an image that is 500 x 425, you resize the canvas to 500 x 500... In PS you would click on your Image tab in the top menu bar, then click on Canvas size then make your adjustments, then save the image with the changes...
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