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Thanks, Nicolino. I did that yesterday and it deleted a whole bunch of files but it didn't make a difference then. But then I did not combine it with resetting cache. This time, I delete the files (only a few more got deleted) and then also reset cache, and restarted. Nope, the rosters are still empty.
I am reporting it here so that if other people get this problem, they will see what does (and doesn't) work to resolve it.
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