If you have trouble with the game or are experiencing crashes, please try the following:
First of all, OOTP Go is a pretty memory intensive app, so please make sure your device meets the recommended system minimum of 2 GB RAM and iOS 11.0+ or Android 8.1+.
Also, we suggest that you quit all apps running in the background if possible to save RAM.
Plus, rebooting the device may help if you are running low on memory in general.
If you are still having problems, please
file a support ticket.