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What device are you on?
And if possible, can you turn on debug mode in the general settings, then attempt a purchase, and then send the trace file to me?
On iOS you can find the trace file in the Files app on the homescreen of your device.
For Android, the best way to get the trace file is to plug your device into your computer, then navigate to \Phone\Android\data\com.com2us.ootpbbgo.android.go ogle.global.normal\files\AppData\prefs\debug
using File Explorer
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