License Problem

CoolDudeWill · 07-12-2006, 07:33 PM

Hello,

I had two computers, one laptop and one desktop. I used the license for both of these computers. My desktop broke about two weeks after I used the license on it, and I bought a new desktop. I then transferred all of the information on my old hard drive to my new computer. When I run my new computer, it doesn't think that a license has been installed. It won't let me use my old license because it thinks it has been used twice.

What can I do? Thanks.

old timer · 07-12-2006, 08:33 PM

Fill out the form here:
http://www.elicense.com/usersupport/supportreq.htm

Explain to them what happened. Provide them with your code that you received in an e-mail and they should be able to unlicense one or both of your licenses for you. Then you'll be able to reuse them.

CoolDudeWill · 07-12-2006, 09:44 PM

Awesome, thanks for the help.

-Will

07-12-2006, 07:33 PM	#1
CoolDudeWill Minors (Rookie Ball) Join Date: Dec 2003 Posts: 46	License Problem Hello, I had two computers, one laptop and one desktop. I used the license for both of these computers. My desktop broke about two weeks after I used the license on it, and I bought a new desktop. I then transferred all of the information on my old hard drive to my new computer. When I run my new computer, it doesn't think that a license has been installed. It won't let me use my old license because it thinks it has been used twice. What can I do? Thanks.

07-12-2006, 08:33 PM	#2
old timer Hall Of Famer Join Date: May 2002 Posts: 2,278	Fill out the form here: http://www.elicense.com/usersupport/supportreq.htm Explain to them what happened. Provide them with your code that you received in an e-mail and they should be able to unlicense one or both of your licenses for you. Then you'll be able to reuse them.

07-12-2006, 09:44 PM	#3
CoolDudeWill Minors (Rookie Ball) Join Date: Dec 2003 Posts: 46	Awesome, thanks for the help. -Will