License not found

Teddyballgame · 03-24-2007, 09:58 AM

Hey,

I had won a preview code of the game and finished up with it about a week ago or so. Today I go to install my new license from when I pre-ordered and the game says it can't find the license. I tried off-line request and the same message occurs. Is this something I'm doing..i.e. is the preview game I downloaded different from the full game?

billethius · 03-24-2007, 11:56 AM

Yeah, I think that's the issue. I believe that people who have run into similar problems have had to unlicense and completely uninstall the preview version and then install the actual version. After that, you should be fine.

Teddyballgame · 03-25-2007, 10:16 AM

Okay...quick but stupid question...how do you unlicense?

f.montoya · 03-25-2007, 10:42 AM

Control Panel, eLicense Control, open the Sports Interactive folder, right click the game icon and Unlicense.

billethius · 03-25-2007, 01:27 PM

Quote:

Originally Posted by f.montoya

Control Panel, eLicense Control, open the Sports Interactive folder, right click the game icon and Unlicense.

And if that doesn't work for you due to eLicense's control panel occasionally not working, there should be an 'unlicense ootp' shortcut under the start menu.

battists · 03-29-2007, 03:18 PM

We have a rule in Tech Support that says that requests that have gone more than 3 days awaiting a response from the customer will be closed. This thread fits that bill, so I'm going to go ahead and marked this issue as "closed."

If you disagree, please let us know, it's no problem to re-open this. It's an administrative thing we do to try to ensure that only active issues are being researched.

Thanks very much!

Steve

03-24-2007, 09:58 AM	#1
Teddyballgame Major Leagues Join Date: May 2002 Location: Boston Posts: 332	License not found Hey, I had won a preview code of the game and finished up with it about a week ago or so. Today I go to install my new license from when I pre-ordered and the game says it can't find the license. I tried off-line request and the same message occurs. Is this something I'm doing..i.e. is the preview game I downloaded different from the full game? __________________ The roads in America are paved with cheese

03-25-2007, 10:16 AM	#3
Teddyballgame Major Leagues Join Date: May 2002 Location: Boston Posts: 332	Okay...quick but stupid question...how do you unlicense? __________________ The roads in America are paved with cheese

03-25-2007, 10:42 AM	#4
f.montoya Hall Of Famer Join Date: Nov 2004 Posts: 6,077	Control Panel, eLicense Control, open the Sports Interactive folder, right click the game icon and Unlicense. __________________ Fidel Montoya Asahi2 Baseball League ex-Commissioner(Historical League Since 2004) Ex-Web Host Current Mod Maker??

03-24-2007, 11:56 AM	#2
billethius All Star Reserve Join Date: Apr 2004 Posts: 822	Yeah, I think that's the issue. I believe that people who have run into similar problems have had to unlicense and completely uninstall the preview version and then install the actual version. After that, you should be fine.

03-29-2007, 03:18 PM	#6
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	We have a rule in Tech Support that says that requests that have gone more than 3 days awaiting a response from the customer will be closed. This thread fits that bill, so I'm going to go ahead and marked this issue as "closed." If you disagree, please let us know, it's no problem to re-open this. It's an administrative thing we do to try to ensure that only active issues are being researched. Thanks very much! Steve