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OOTP 16 - General Discussions Discuss the new 2015 version of Out of the Park Baseball here!

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Old 03-20-2015, 12:57 PM   #1
hfield007
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never got my download link? :/
I ordered by the deadline of 11:59 PT Thursday and never received my download link what do i do, I never have had this happen.
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Old 03-20-2015, 01:12 PM   #2
Lukas Berger
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Quote:
Originally Posted by hfield007 View Post
I ordered by the deadline of 11:59 PT Thursday and never received my download link what do i do, I never have had this happen.
File a support ticket with proof of your order and Gary will take care of it!
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Old 03-20-2015, 01:17 PM   #3
airportis
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also never got mine....wtf?

order placed 3/19/2015 8:29:43 PM

preordered for a reason and now I cant even take advantage of the whole reason for preordering? :/
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Old 03-20-2015, 01:19 PM   #4
Lukas Berger
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Originally Posted by airportis View Post
also never got mine....wtf?

order placed 3/19/2015 8:29:43 PM

preordered for a reason and now I cant even take advantage of the whole reason for preordering? :/
See the above post
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Old 03-20-2015, 01:19 PM   #5
rworth88
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Read post above yours.
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Old 03-20-2015, 01:20 PM   #6
airportis
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Originally Posted by lukasberger View Post
See the above post
yeah that is great and thanks for the info, but still a bit irritating to have to go through hoops just to get something that is promised by your purchase.

hopefully this Gary guy can sort it out today.
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Old 03-20-2015, 01:33 PM   #7
hfield007
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Markus got to me. HAPPY OOTP DAY!
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Old 03-20-2015, 01:39 PM   #8
Orioles1966
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Have all the e-mails been sent for today?
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Old 03-20-2015, 01:42 PM   #9
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yeah that is great and thanks for the info, but still a bit irritating to have to go through hoops just to get something that is promised by your purchase.

hopefully this Gary guy can sort it out today.
Did you confirm it's not in spam or trash? Did you sort on OOTP developments? I had to sort this morning and it was there.
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Old 03-20-2015, 01:44 PM   #10
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While of course you can contact support and get it, it IS only 10:45 AM PT. Have a little patience, guys!
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Old 03-20-2015, 01:51 PM   #11
TNCubsFan
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FYI.

I work from home from time to time for special projects. I pay for my provider for a business quality line. Part of that is the server spam filter steps on some personal mails from companies I do business with for my hobby from time to time.

The provider says they are sorry but its just how the filters are set. I PM folks at OOTP Dev and after the mails were sent I had the link in my PM. Ironically this year for the first time since 2007 I got the link email!!!!

Ask in a PM of Markus, Brad, or one of the other OOTPD folks. provide your key as a proof of purchase and I am sure you will see the link in your pm quickly too.
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Old 03-20-2015, 01:58 PM   #12
Fashoda
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I submitted a report, and it had been resolved and the link sent before I even had time to finish the washing up. Superb response time if you ask me, considering the amount of work they are doing.
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Old 03-20-2015, 01:58 PM   #13
RchW
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Quote:
Originally Posted by TNCubsFan View Post
FYI.

I work from home from time to time for special projects. I pay for my provider for a business quality line. Part of that is the server spam filter steps on some personal mails from companies I do business with for my hobby from time to time.

The provider says they are sorry but its just how the filters are set. I PM folks at OOTP Dev and after the mails were sent I had the link in my PM. Ironically this year for the first time since 2007 I got the link email!!!!

Ask in a PM of Markus, Brad, or one of the other OOTPD folks. provide your key as a proof of purchase and I am sure you will see the link in your pm quickly too.
Old timer is on it and doing a fine job AFAIK.

Another piece of advice. If you don't see it on your email client (Thunderbird et al) go to the web portal. I find there are two levels of trapping emails; one at the web portal and another at the client.
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Old 03-20-2015, 02:06 PM   #14
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Ticket answered within 20 minutes. Getting the download now.
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