Refund Was Incorrect

hyde4us11 · 12-13-2018, 10:08 AM

I purchased a Kyle Hendricks card from the Auction House but then was given a message saying I was refunded for the card. Well, I was only refunded 100 PP. Can I please be refunded the entire amount I gave for the card?

Screenshot of my transaction page can be found below.

https://imgur.com/1mnY7Vd

Matt Arnold · 12-13-2018, 10:17 AM

What looks like happened is that you bid 1200, and then raised your bid to 1301, and then in the end, you won the auction and only had to pay 1200. So the extra 101 was refunded to you, and the card should be either in your inactive list or your reserve list.

hyde4us11 · 12-13-2018, 10:53 AM

Its not in those spots. I had placed him in my rotation before I went to bed. When I looked this morning he was not on my squad at all.

https://imgur.com/Usv2R6h

Matt Arnold · 12-13-2018, 11:14 AM

I believe it should still be on your team. Can you check your inactive list to see if he got placed there for some reason?

hyde4us11 · 12-13-2018, 12:18 PM

You're right, somehow he got moved to my inactive list. I have no idea how he got there as I had him in my rotation when I left for the night. My bad and thanks for your assistance in this matter.

12-13-2018, 10:08 AM	#1
hyde4us11 Major Leagues Join Date: Aug 2003 Posts: 364	Refund Was Incorrect I purchased a Kyle Hendricks card from the Auction House but then was given a message saying I was refunded for the card. Well, I was only refunded 100 PP. Can I please be refunded the entire amount I gave for the card? Screenshot of my transaction page can be found below. https://imgur.com/1mnY7Vd __________________ AIM: hydecubs FCB- Washington D.C. Freedom FOD- Washington D.C. Freedom HRBL- Hartford Riverhawks

12-13-2018, 10:53 AM	#3
hyde4us11 Major Leagues Join Date: Aug 2003 Posts: 364	Its not in those spots. I had placed him in my rotation before I went to bed. When I looked this morning he was not on my squad at all. https://imgur.com/Usv2R6h __________________ AIM: hydecubs FCB- Washington D.C. Freedom FOD- Washington D.C. Freedom HRBL- Hartford Riverhawks Last edited by hyde4us11; 12-13-2018 at 10:56 AM.

12-13-2018, 12:18 PM	#5
hyde4us11 Major Leagues Join Date: Aug 2003 Posts: 364	You're right, somehow he got moved to my inactive list. I have no idea how he got there as I had him in my rotation when I left for the night. My bad and thanks for your assistance in this matter. __________________ AIM: hydecubs FCB- Washington D.C. Freedom FOD- Washington D.C. Freedom HRBL- Hartford Riverhawks

12-13-2018, 10:17 AM	#2
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,472	What looks like happened is that you bid 1200, and then raised your bid to 1301, and then in the end, you won the auction and only had to pay 1200. So the extra 101 was refunded to you, and the card should be either in your inactive list or your reserve list.

12-13-2018, 11:14 AM	#4
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,472	I believe it should still be on your team. Can you check your inactive list to see if he got placed there for some reason?