Saving and Loading game problems

[Jfysnpi]

Hi, I've been having a problem with saving my games in FHM6, normally whenever I tell it to save it just won't but I usually ignore that and just save game as under a new name, I never really had a problem with doing that, and that's not the main reason I'm here (though if you know how to fix that problem that is appreciated as well). My main problem is that whenever I save a game and then close the program everything seems to go like it normally does, but when I open it to play it again and go to continue game or a better example if I go to load game, and start up a save it starts loading like normal but than the game freezes and eventually crashes at around 38% through loading the league. I think that I know one reason this is happening, which is that whenever I go to load a game the date that I saved the game doesn't show up, I'm not sure if this is a visual glitch, though I have been having visual glitches but that's another story, or if it actually has to do with the main problem I'm having. This problem is very annoying and has made it so I can't load into a few previously saved games I have, and I'm not sure if their not loading or if they we're erased entirely. Anyways if someone knows how to fix this or could contact a dev if this is a bug that others have encountered, that would be very much appreciated, thanks in advance.

[JeffR]

That sounds like something is going wrong with the save process itself - the missing date when you try to reload the file suggests that the save isn't completing properly, and there's likely damage to some files that's causing the crash.

Seeing a trace file may help me figure out exactly where things are going wrong, so let's try that: on the start screen, go to Settings, then Troubleshooting, and click on Enable debug trace. Then go back to the start screen and create a new game, and once it's finished setting up, exit the game and let it save. Then go to your \Documents\Out of the Park Developments\Franchise Hockey Manager 6\debug folder; there should be a file named fhm_trace.txt in there. Open that file and copy the contents into a post here, and I'll have a look at it.

[Jfysnpi]

I mentioned on reddit how it crashed, but now I tried doing this same thing on a custom game, assuming that is alright, though I know they are different so if it isn't exactly what you need that makes sense too. It does say logos won't save/load which I noticed but I didn't really mind that much. Also since I noticed this conversation is going on on multiple websites we can just shift from here instead of this and reddit.


2020-09-25 13:29:43 Franchise Hockey Manager Version 6.9 Build 87 (Steam), Copyright (C) 2019 Out of the Park Developments
2020-09-25 13:29:43 Running on MS Windows
2020-09-25 13:29:43 Command line arguments:
2020-09-25 13:29:43 1.: D:\SteamLibrary\steamapps\common\Franchise Hockey Manager 6\fhm6.exe
2020-09-25 13:29:43 Using default setting: setAttribute(Qt::AA_UseDesktopOpenGL)
2020-09-25 13:29:43 Using default setting: setAttribute(Qt::AA_EnableHighDpiScaling)
2020-09-25 13:29:43 Default skin path (1): D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/skins/default
2020-09-25 13:29:43 D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/skins/default
2020-09-25 13:29:43 Lato
2020-09-25 13:29:43 Roboto Slab
2020-09-25 13:29:44 Startup - settings.dat found and read!
2020-09-25 13:29:44 Version Number: 5.11.3
2020-09-25 13:29:44 Compiled Version Number: 5.11.0
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ARIMO-BOLD.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ARIMO-BOLDITALIC.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ARIMO-ITALIC.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ARIMO.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Barlow-Bold.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Barlow-Italic.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Barlow-Light.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Barlow-Medium.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Barlow-Regular.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/FHM-HEADLINE.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Fira Sans Condensed Bold 700.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Fira Sans Condensed Italic 400.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Fira Sans Condensed Light 300.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Fira Sans Condensed Medium 500.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Fira Sans Condensed Regular 400.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Lato-Black.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Lato-Bold.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Lato-Light.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Lato-Regular.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Lato-RegularItalic.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/Lato-Thin.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/LCDBOLD.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/LCDLIGHT.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/LCDNORMAL.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/LCDULTRA.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ROBOTO-BLACK.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ROBOTO-BOLD.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ROBOTO-LIGHT.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ROBOTO-MEDIUM.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ROBOTO-REGULAR.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/ROBOTO-THIN.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/RobotoSlab-Bold.ttf
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/UBUNTU DANI-BOLD.TTF
2020-09-25 13:29:44 Successfully loaded font file D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/fonts/UBUNTU.TTF
2020-09-25 13:29:44 online backend Online backend is trying to connect...
2020-09-25 13:29:44 online backend GS initialize
2020-09-25 13:29:44 online backend - gs Initialized
2020-09-25 13:29:44 No paths.cfg file found.
2020-09-25 13:29:44 No custom_folders.ini file found.
2020-09-25 13:29:44 Folder list element #3 (DMPT_USER_DATA) set to 'C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6'
2020-09-25 13:29:44 Folder list element #4 (DMPT_CUST_DATA) set to 'C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6'
2020-09-25 13:29:44 Folder list element #5 (DMPT_SAVEDGAMES) set to 'C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games'
2020-09-25 13:29:44 g_trace_mode flag is set.
2020-09-25 13:29:44 DMPT_APP = D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6
2020-09-25 13:29:44 DMPT_APP_DATA = D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data
2020-09-25 13:29:44 DMPT_PREF_DATA = C:/Users/piggy/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 6/config
2020-09-25 13:29:44 DMPT_USER_DATA = C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6
2020-09-25 13:29:44 DMPT_CUST_DATA = C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6
2020-09-25 13:29:44 DMPT_SAVEDGAMES = C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games
2020-09-25 13:29:44 Startup - Facegen is enabled, checking OpenGL
2020-09-25 13:29:45 GLWidget - Successfully created OpenGL Context version 2.0
2020-09-25 13:29:45 GLWidget - Offscreen render surface creation successful
2020-09-25 13:29:45 GLWidget - glContext successfully created
2020-09-25 13:29:45 GLWidget - FBO check
2020-09-25 13:29:45 GLWidget - FBO supported
2020-09-25 13:29:45 GLWidget - GL_VERSION = 4.6.0 NVIDIA 443.18 - Version = 4.6.0
2020-09-25 13:29:45 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2020-09-25 13:29:45 OpenGL version is greater than 1.4 - is_opengl_available returns true!
2020-09-25 13:29:45 Startup - Facegen is still enabled
2020-09-25 13:29:45 Startup - Successfully loaded jerseys
2020-09-25 13:29:45 Startup - Successfully loaded helmets
2020-09-25 13:29:45 Creating MYFACEGEN instance
2020-09-25 13:29:45 Rendering mode setting = 0
2020-09-25 13:29:45 Facegen rendering mode = 1
2020-09-25 13:29:45 MYFACEGEN::init Loading file C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/facegen/3d/si.ctl
2020-09-25 13:29:45 Startup - Successfully loaded model lists
2020-09-25 13:29:46 Startup - Successfully loaded beards
2020-09-25 13:29:46 Startup - Successfully loaded hairs
2020-09-25 13:29:46 Startup - Successfully initialized Facegen
2020-09-25 13:29:46 Startup - initializing Steam callbacks
2020-09-25 13:29:46 Loading Steam workshop items list from local file
2020-09-25 13:29:46 Resolution from Settings: 1440 * 900
2020-09-25 13:29:46 Screen Size: 1920 Width, 1080 Height; Available Screen Size: 1920 Width, 1040 Height, Screen-Size w/o Border: 1904 Width, 1001 Height, DPR: 1
2020-09-25 13:29:46 WindowFullScreen - Width: 1920, Height: 1080, User-Width: 1920, User-Height: 1080
2020-09-25 13:29:46 Startup - Start finished, load Startscreen!
2020-09-25 13:29:46 GLWidget - GL_VERSION = 4.6.0 NVIDIA 443.18 - Version = 4.6.0
2020-09-25 13:29:46 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2020-09-25 13:29:46 Default skin path (1): D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/skins/default
2020-09-25 13:29:46 D:/SteamLibrary/steamapps/common/Franchise Hockey Manager 6/data/skins/default
2020-09-25 13:29:46 Lato
2020-09-25 13:29:46 Roboto Slab
2020-09-25 13:29:47 Received stats and achievements from Steam
2020-09-25 13:29:47 Loading Steam workshop items list from local file
2020-09-25 13:29:47 online backend - gs Received new connection url from gamesparks backend. Establishing new connection now.
2020-09-25 13:29:47 online backend - gs Create new connection
2020-09-25 13:29:47 online backend - gs Handle authentication connect response with immediate handshake
2020-09-25 13:29:47 online backend - gs WebSocket closed
2020-09-25 13:29:48 online backend - gs Handle authentication connect response with immediate handshake
2020-09-25 13:29:48 online backend - gs HTTPSocket creation... url: http://challenge.ootpdevelopments.co...4-a7f92aec4e03
2020-09-25 13:29:49 online backend - gs OnHTTPSocketCallback:
2020-09-25 13:29:49 online backend - gs OnHTTPSocketCallback: 2c
UizlsVkIabM2AIiYalDXETF31rsZ0x1276f4XvzNPeI=
0


2020-09-25 13:29:49 online backend - gs Send handshake with response: UizlsVkIabM2AIiYalDXETF31rsZ0x1276f4XvzNPeI=
2020-09-25 13:29:50 online backend - gs Close HTTPSocket
2020-09-25 13:29:50 online backend - gs Handle authentication connect response with immediate handshake
2020-09-25 13:29:50 online backend GSAvailable
2020-09-25 13:29:50 online backend State change to t/t/f
2020-09-25 13:29:50 BaseScreen - New state!
2020-09-25 13:30:05 Driver not loaded Driver not loaded
2020-09-25 13:30:05 SQLite DB Could not read news from the DB!
2020-09-25 13:30:05 Driver not loaded Driver not loaded
2020-09-25 13:30:05 Start copying files from quick_game_path recursively, overwriting existing files:
2020-09-25 13:30:05 Counted quick_game_path files. Found 5944 files in 13 folders.
2020-09-25 13:30:16 Copied quick_game_path files with overwrite mode ON. Found 99 files in 13 folders. Number of file copy errors = 5845, number of folder errors = 0.
2020-09-25 13:30:16 Start copying files from quick_game_path recursively, overwriting existing files:
2020-09-25 13:30:16 Counted quick_game_path files. Found 9 files in 2 folders.
2020-09-25 13:30:16 Copied quick_game_path files with overwrite mode ON. Found 0 files in 2 folders. Number of file copy errors = 9, number of folder errors = 0.
2020-09-25 13:30:16 SQLite DB Successfully opened!
2020-09-25 13:30:16 SQLite DB Successfully set page_size!
2020-09-25 13:30:16 SQLite DB Successfully set cache_size!
2020-09-25 13:30:16 SQLite DB Successfully set locking_mode!
2020-09-25 13:30:16 SQLite DB Successfully set synchronous!
2020-09-25 13:30:16 SQLite DB Successfully set journal_mode!
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/dallas_stars.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/detroit_red_wings.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/edmonton_oilers.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/florida_panthers.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/new_york_rangers.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/ottawa_senators.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/philadelphia_flyers.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/pittsburgh_penguins.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/san_jose_sharks.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/st__louis_blues.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/tampa_bay_lightning.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/toronto_maple_leafs.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/vancouver_canucks.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/vegas_golden_knights.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/washington_capitals.png
2020-09-25 13:30:16 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/winnipeg_jets.png
2020-09-25 13:30:24 Prepare Junior Leagues: added 0 players to 0 teams.
2020-09-25 13:30:30 DATABASE::create_random_team_logo - could not save team logo! File name: C:/Users/piggy/Documents/Out of the Park Developments/Franchise Hockey Manager 6/saved_games/testt.lg/graphics/logo_teams/washington_capitals.png

[JeffR]

Something's preventing the game from saving to the Documents folder. The most likely problem is Windows User Account Control not allowing you to write there, so there's a simple way to fix that: exit your Steam client (and the game), and then restart it by right-clicking on the icon and selecting "Run as Administrator." Then start the game from the Steam library, and see if you can save normally now. If that isn't it, we'll have to investigate a little further.

[Jfysnpi]

That seemed to do the trick. Thank you very much, I'm not exactly tech savvy so I probably wouldn't have figured that out on my own, so thanks again.