Can't find previously paid data update

Colorado · 02-08-2023, 03:38 PM

I purchased the very first version of OTTP Go when it came out, I bought the MLB season update pack but now when I download 23' it tells me I don't have it.

When I look on Google Play, I can't even find the original version. Please can you advise!

Alex Murray · 02-10-2023, 04:40 PM

Hey Colorado,

Google play does allow you to download older apps you previous had installed by going to your account in the google play store. If you navigate to Manage Apps & Device, on that page select the Manage tab, and then change the filter from installed to not installed. You should be able to see the older OOTP Go app listed there. You can reinstall from that page and then using the OOTP Go app you can start our transfer system for past purchases. You'll want to make sure the old app shows your purchased seasons, if it doesn't run the IAP (purchase restore) option, and then start the transfer system (export seasons). That should get you what you need to transfer the purchases from OOTP Go to OOTP Go 23. Let me know if you have questions about any of that.

Thanks
Alex

Colorado · 02-12-2023, 04:12 AM

Thanks for taking the time to reply. I will try and do this today.

Update: All sorted, thanks again.

02-08-2023, 03:38 PM	#1
Colorado Major Leagues Join Date: Apr 2018 Posts: 381	Can't find previously paid data update I purchased the very first version of OTTP Go when it came out, I bought the MLB season update pack but now when I download 23' it tells me I don't have it. When I look on Google Play, I can't even find the original version. Please can you advise!

02-10-2023, 04:40 PM	#2
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	Hey Colorado, Google play does allow you to download older apps you previous had installed by going to your account in the google play store. If you navigate to Manage Apps & Device, on that page select the Manage tab, and then change the filter from installed to not installed. You should be able to see the older OOTP Go app listed there. You can reinstall from that page and then using the OOTP Go app you can start our transfer system for past purchases. You'll want to make sure the old app shows your purchased seasons, if it doesn't run the IAP (purchase restore) option, and then start the transfer system (export seasons). That should get you what you need to transfer the purchases from OOTP Go to OOTP Go 23. Let me know if you have questions about any of that. Thanks Alex __________________

02-12-2023, 04:12 AM	#3
Colorado Major Leagues Join Date: Apr 2018 Posts: 381	Thanks for taking the time to reply. I will try and do this today. Update: All sorted, thanks again. Last edited by Colorado; 02-12-2023 at 04:30 AM.