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FHM - Technical Support/Bug Reports Need help or want to report a bug? This is the right place.

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Old 10-26-2024, 11:10 AM   #1
thim1960
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FHM 11 don't work

I bought FHM 11 OOTP25 yesterday and both games don't work.
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Old 10-26-2024, 12:25 PM   #2
tomkmb
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Quote:
Originally Posted by thim1960 View Post
I bought FHM 11 OOTP25 yesterday and both games don't work.
Probably have to provide a little more information and context on this one in order to get worthwhile troubleshooting
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Old 10-26-2024, 12:45 PM   #3
RavenEHM
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Honestly, after "10 hours" of trying to play the game (and failing), his message kinda sums up my experience with 11 as well. The amount of bugs (including the small ones I haven't yet reported) and absolutely game breaking (crashing) behaviour, it's not what you expect from the 11th iteration of a software. As someone who has been a massive supported buying most generations of this game on launch and seeing the issues crop up over the years, this one has been by far the worst, software wise from my personal experience. This is pretty embarrassing. It honestly saddens me to say that.

Last edited by RavenEHM; 10-26-2024 at 12:47 PM.
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Old 10-26-2024, 01:23 PM   #4
treestreetgaming
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Quote:
Originally Posted by RavenEHM View Post
Honestly, after "10 hours" of trying to play the game (and failing), his message kinda sums up my experience with 11 as well. The amount of bugs (including the small ones I haven't yet reported) and absolutely game breaking (crashing) behaviour, it's not what you expect from the 11th iteration of a software. As someone who has been a massive supported buying most generations of this game on launch and seeing the issues crop up over the years, this one has been by far the worst, software wise from my personal experience. This is pretty embarrassing. It honestly saddens me to say that.
I've got over 12 hours into playing FHM 11 and haven't experienced any of what you are saying, no crashes and only minor mistakes that are more of an editing problem than an actual bug. I think this has been one of the most successful launches of the franchise, especially once you realize how small the team is that works on it. They've added a lot to this version so there is bound to be mistakes but at least its better than an EA rebadge and roster update that they put out every year.
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Old 10-26-2024, 01:41 PM   #5
RavenEHM
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Originally Posted by treestreetgaming View Post
I've got over 12 hours into playing FHM 11 and haven't experienced any of what you are saying, no crashes and only minor mistakes that are more of an editing problem than an actual bug. I think this has been one of the most successful launches of the franchise, especially once you realize how small the team is that works on it. They've added a lot to this version so there is bound to be mistakes but at least its better than an EA rebadge and roster update that they put out every year.

This isn't my first rodeo. I've been here since FHM started. I missed maybe 1-2 versions due to various life reasons. I know how small the team is and how hard they work. I know that every release there is a mass amount of bug fixes/patches that the team handles quickly shortly after each release. They do bust their butt. I work in the software industry, more specifically I've worked hand in hand with engineering/development and QA. It's great that you haven't encountered issues yet. But EA redbage is actually at least playable despite it being trash. My experience over the years does not match yours from the sounds of it. Bug/crashes/flaw wise, it has been feeling worse than it did in the early days.
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Old 10-26-2024, 04:31 PM   #6
thim1960
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I get an activation error message "The game could not be activated, please try again in a few minutes".
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Old 10-26-2024, 08:57 PM   #7
treestreetgaming
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Quote:
Originally Posted by RavenEHM View Post
This isn't my first rodeo. I've been here since FHM started. I missed maybe 1-2 versions due to various life reasons. I know how small the team is and how hard they work. I know that every release there is a mass amount of bug fixes/patches that the team handles quickly shortly after each release. They do bust their butt. I work in the software industry, more specifically I've worked hand in hand with engineering/development and QA. It's great that you haven't encountered issues yet. But EA redbage is actually at least playable despite it being trash. My experience over the years does not match yours from the sounds of it. Bug/crashes/flaw wise, it has been feeling worse than it did in the early days.
If your on MAC I could understand the difference in experiences. I've tried multiple modes and game settings of FHM 11 and haven't had a bad experience at all but I'm also using windows. I'm sorry you 've had such a bad experience with the latest version as its a great game and I thought 11 was one of the best releases so far.
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Old 10-27-2024, 08:49 AM   #8
jozefskuba14@gmail.com
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Hi.I bought FHM 11 from Steam,installed it and every time i turn on the game this happens. I tried changing the window size but nothing helped
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Old 10-27-2024, 09:43 AM   #9
JeffR
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Quote:
Originally Posted by thim1960 View Post
I get an activation error message "The game could not be activated, please try again in a few minutes".
If it's happening to both of them, that sounds like an issue with reaching the Fastspring activation server. Fastspring Support (https://fastspring.com/consumer-support-form/) should be able to check on what's going wrong there, please contact them.
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Old 11-07-2024, 12:24 PM   #10
thim1960
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I contacted fastspring at

https://fastspring.com/consumer-support-form/

and he doesn't seem to be able to help me
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Old 11-08-2024, 07:54 AM   #11
JeffR
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You're still getting the same error message? Would you like to try the Steam version instead? That one won't require the Fastspring activation.
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