Using license on another computer

terayon96 · 05-04-2025, 01:40 PM

I’m trying to activate my license on an older laptop and keep getting the same error. I still have one license available but not sure why it’s not being accepted. Any ideas?

LansdowneSt · 05-04-2025, 04:28 PM

Try the customer portal (link listed on this site):

https://wiki.ootpdevelopments.com/in...g_Your_License

terayon96 · 05-04-2025, 06:46 PM

Looked through and couldn’t find anything that could help.

LansdowneSt · 05-04-2025, 06:51 PM

Did you go to the actual portal? It’s a link in there. It controls everything about the license. Name of the computers that have it. How to drop one, add one. Etc.

terayon96 · 05-04-2025, 08:05 PM

Yea I checked through all of it and it says that there is still one available. I’ve gotten them to email the license again just to confirm it matched the one from when I initially bought it and it’s the same. I’m copy and pasting it and it’s just not accepting it for reasons I can’t explain.

05-04-2025, 01:40 PM	#1
terayon96 Bat Boy Join Date: Jul 2019 Posts: 5	Using license on another computer I’m trying to activate my license on an older laptop and keep getting the same error. I still have one license available but not sure why it’s not being accepted. Any ideas? Attached Images

05-04-2025, 04:28 PM	#2
LansdowneSt Global Moderator Join Date: Feb 2004 Location: From Duxbury, Mass residing Baltimore Posts: 6,941	Try the customer portal (link listed on this site): https://wiki.ootpdevelopments.com/in...g_Your_License __________________ Complete Universe Facegen Pack 2.0 (mine included) https://www.mediafire.com/file_premi...k_2.0.zip/file Just my Facegen Pack: https://www.mediafire.com/file_premi..._Pack.zip/file

05-04-2025, 06:51 PM	#4
LansdowneSt Global Moderator Join Date: Feb 2004 Location: From Duxbury, Mass residing Baltimore Posts: 6,941	Did you go to the actual portal? It’s a link in there. It controls everything about the license. Name of the computers that have it. How to drop one, add one. Etc. __________________ Complete Universe Facegen Pack 2.0 (mine included) https://www.mediafire.com/file_premi...k_2.0.zip/file Just my Facegen Pack: https://www.mediafire.com/file_premi..._Pack.zip/file

05-04-2025, 06:46 PM	#3
terayon96 Bat Boy Join Date: Jul 2019 Posts: 5	Looked through and couldn’t find anything that could help.

05-04-2025, 08:05 PM	#5
terayon96 Bat Boy Join Date: Jul 2019 Posts: 5	Yea I checked through all of it and it says that there is still one available. I’ve gotten them to email the license again just to confirm it matched the one from when I initially bought it and it’s the same. I’m copy and pasting it and it’s just not accepting it for reasons I can’t explain.