How To Uninstall From A Mac

WarningTrack · 07-18-2006, 11:41 AM

I know this has been sort of discussed.

I have 2 Macs. 1 at work and 1 at home. I have used both of my licenses on these two computers. I just bought a new MacBook, and now want to uninstall from my home computer and install on my laptop.

I cannot copy the esellerate key, because they are unique to the computer the program is installed on.

Does anyone know how to do this?

canadiancreed · 07-18-2006, 12:25 PM

Quote:

Originally Posted by WarningTrack

I know this has been sort of discussed.

I have 2 Macs. 1 at work and 1 at home. I have used both of my licenses on these two computers. I just bought a new MacBook, and now want to uninstall from my home computer and install on my laptop.

I cannot copy the esellerate key, because they are unique to the computer the program is installed on.

Does anyone know how to do this?

put it in the trash? (been a while since i used mac, so maybe it changed in OS X)

battists · 07-18-2006, 12:29 PM

I would suggest looking here:

http://store3.esellerate.net/store/support/Default.aspx

And then, failing that, contact eSellerate's support group.

Let us know if it works!

Thanks,

Steve

WarningTrack · 07-18-2006, 01:06 PM

They say to contact Marc.

I sent an email to their Customer Service and will let you know when I get a response.

battists · 07-18-2006, 01:13 PM

Quote:

Originally Posted by WarningTrack

They say to contact Marc.

I sent an email to their Customer Service and will let you know when I get a response.

Hah, great! OK, well, I'll try to sic Marc on this thread.

Thanks,

Steve

WarningTrack · 07-18-2006, 02:47 PM

Thanks for your help, Steve.

Here's part of the response from esellerate:

Inquiries regarding the following topics will need to be directed to the software developer directly. The software developer’s contact information can be found by going to http://store.esellerate.net/support. Enter the email address that was used to place your order and the order number found on your order confirmation email to access the After Purchase Services Page.

Not much help from their site I'm afraid.

Marc Duffy · 07-18-2006, 04:32 PM

Please email me and I'll ensure you have enough activation credit to install on a new machine.

I'll need your order number in this email.

WarningTrack · 07-19-2006, 10:28 AM

Email sent last night.

Thanks for your help, Marc.

Marc Duffy · 07-19-2006, 10:29 AM

I should have responded to this already this morning.

07-18-2006, 11:41 AM	#1
WarningTrack Minors (Single A) Join Date: Apr 2006 Posts: 83	How To Uninstall From A Mac I know this has been sort of discussed. I have 2 Macs. 1 at work and 1 at home. I have used both of my licenses on these two computers. I just bought a new MacBook, and now want to uninstall from my home computer and install on my laptop. I cannot copy the esellerate key, because they are unique to the computer the program is installed on. Does anyone know how to do this?

07-18-2006, 12:29 PM	#3
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506	I would suggest looking here: http://store3.esellerate.net/store/support/Default.aspx And then, failing that, contact eSellerate's support group. Let us know if it works! Thanks, Steve

07-18-2006, 01:06 PM	#4
WarningTrack Minors (Single A) Join Date: Apr 2006 Posts: 83	They say to contact Marc. I sent an email to their Customer Service and will let you know when I get a response.

07-18-2006, 02:47 PM	#6
WarningTrack Minors (Single A) Join Date: Apr 2006 Posts: 83	Thanks for your help, Steve. Here's part of the response from esellerate: Inquiries regarding the following topics will need to be directed to the software developer directly. The software developer’s contact information can be found by going to http://store.esellerate.net/support. Enter the email address that was used to place your order and the order number found on your order confirmation email to access the After Purchase Services Page. Not much help from their site I'm afraid.

07-18-2006, 04:32 PM	#7
Marc Duffy SI Marketing Wizard Join Date: Mar 2004 Location: Old Street, London Posts: 4,741	Please email me and I'll ensure you have enough activation credit to install on a new machine. I'll need your order number in this email.

07-19-2006, 10:28 AM	#8
WarningTrack Minors (Single A) Join Date: Apr 2006 Posts: 83	Email sent last night. Thanks for your help, Marc.

07-19-2006, 10:29 AM	#9
Marc Duffy SI Marketing Wizard Join Date: Mar 2004 Location: Old Street, London Posts: 4,741	I should have responded to this already this morning.