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10-31-2008, 09:48 PM
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#1 |
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Bat Boy
Join Date: Oct 2008
Posts: 8
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Problem with license key please help!
I purchased ootp 9 yesterday but when I was about to write down the license key number my computer crashed. I tried emailing elicense but they told me "This product was not purchased through eLicense. Please contact Out of the Park Developments for further assistance" I purchased it through pay pal. please help me I really want to play this game. thanks
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11-01-2008, 08:59 AM
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#2 |
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Hall Of Famer
Join Date: Apr 2003
Posts: 9,538
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Can you purchase it directly through PayPal? Did you maybe use Steam?
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11-01-2008, 09:14 AM
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#3 | |
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Hall Of Famer
Join Date: Jul 2004
Location: Toronto ON by way of Glasgow UK
Posts: 15,629
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Quote:
I suggest you contact pay pal and confirm that a purchase was in fact made. If so they should be able to give you a receipt/order confirmation. If the purchase was made via steam, then follow the same procedure above via steam. Once you have a confirmation/receipt you will be able to license the game.
__________________
Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit |
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11-01-2008, 10:32 AM
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#4 | |
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Bat Boy
Join Date: Oct 2008
Posts: 8
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Quote:
I bought the mac version and i did receive a email from pay pal say it went through I also had all the info right in front of me with the license keybut i said the computer crashed. on the pay pal receipt it says that i purchased it through esellerate. |
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11-01-2008, 11:16 AM
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#5 | |
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Hall Of Famer
Join Date: Jul 2004
Location: Toronto ON by way of Glasgow UK
Posts: 15,629
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Quote:
__________________
Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit |
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11-01-2008, 02:08 PM
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#6 | |
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Bat Boy
Join Date: Oct 2008
Posts: 8
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Quote:
I found a link to esellerate support and they sent me the license key. thanks for the help |
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