My OOTP is no longer activated?

jamisont · 04-04-2015, 09:41 AM

I got in on the pre-order. Have been playing since the early release. I used my two license codes, one for my desktop and one for my laptop.

After playing all day long yesterday I had to just do a quick restart after updating my graphics card driver. After restarting and reloading OOTP I noticed that my main menu had changed. It went back to only giving me the option to purchase the game or enter my license.

When I enter my license again it now tells me that I've already used the code twice and can't use it again. Again, this is on the laptop that I had just been playing for about 12 straight hours on.

Any help?

jabrown6940 · 04-04-2015, 11:14 AM

I hope you have resolved your problem. If it happened to me I would probably try a system restore, but I'm am not knowledgeable enough about computers to know if this would work.

justafan · 04-04-2015, 11:33 AM

Run as administrator.

Right click on shortcut, select shortcut tab, then advanced button, check run as administrator.

jamisont · 04-04-2015, 11:48 AM

I have tried that. Tried with and without the internet connected. No go.

EDIT: Tried BOTH a system restore as well as running as administrator I mean.

This is killing me! Right at the start of a four day weekend.

IsaacR · 04-04-2015, 11:58 AM

I had the same problem, submit a support ticket.
Also run the Steam version. It's slower, but works.

jamisont · 04-04-2015, 12:07 PM

Quote:

Originally Posted by IsaacR

I had the same problem, submit a support ticket.
Also run the Steam version. It's slower, but works.

Unfortunately I didn't get my order in until the 20th, so no Steam code for me. Or at least every attempt to get the Steam code has failed.

Submitted a support ticket last night. I'm not sure how long it normally takes the tech staff to get back to you on these kind of things.

IsaacR · 04-04-2015, 12:16 PM

Quote:

Originally Posted by jamisont

I'm not sure how long it normally takes the tech staff to get back to you on these kind of things.

They tend to be pretty fast.

04-04-2015, 09:41 AM	#1
jamisont Bat Boy Join Date: Apr 2015 Posts: 3	My OOTP is no longer activated? I got in on the pre-order. Have been playing since the early release. I used my two license codes, one for my desktop and one for my laptop. After playing all day long yesterday I had to just do a quick restart after updating my graphics card driver. After restarting and reloading OOTP I noticed that my main menu had changed. It went back to only giving me the option to purchase the game or enter my license. When I enter my license again it now tells me that I've already used the code twice and can't use it again. Again, this is on the laptop that I had just been playing for about 12 straight hours on. Any help?

04-04-2015, 11:33 AM	#3
justafan Hall Of Famer Join Date: Feb 2002 Location: S. Carolina Posts: 5,297	Run as administrator. Right click on shortcut, select shortcut tab, then advanced button, check run as administrator. __________________ Last edited by justafan; 04-04-2015 at 11:36 AM.

04-04-2015, 11:48 AM	#4
jamisont Bat Boy Join Date: Apr 2015 Posts: 3	I have tried that. Tried with and without the internet connected. No go. EDIT: Tried BOTH a system restore as well as running as administrator I mean. This is killing me! Right at the start of a four day weekend. Last edited by jamisont; 04-04-2015 at 11:51 AM.

04-04-2015, 11:14 AM	#2
jabrown6940 Minors (Triple A) Join Date: May 2008 Posts: 270	I hope you have resolved your problem. If it happened to me I would probably try a system restore, but I'm am not knowledgeable enough about computers to know if this would work.

04-04-2015, 11:58 AM	#5
IsaacR Major Leagues Join Date: Mar 2015 Location: Bowie, Maryland Posts: 464	I had the same problem, submit a support ticket. Also run the Steam version. It's slower, but works.