Computer turns off by itself

rexrowland · 08-06-2020, 04:15 AM

For the past few weeks, my laptop has been turning off by itself while I have been using it (turning off completely, not simply going into sleep mode), and I have pinpointed two things that ALWAYS occur when this happens:

1) I am using the laptop without being plugged in,
2) I am running OOTP21.

Obviously, this may not necessarily be an OOTP-specific bug, and I am in contact with Dell to see what they can figure out, but I'm just putting this on the record because like I said, it ONLY happens when I have OOTP21 open. I have 19, 20, and 21 on the same laptop, but it hasn't happened with the earlier two versions yet.

Not a battery issue -- diagnostics show I have plenty of battery health, and I had a 92% charge today when it turned off.

08-06-2020, 04:15 AM	#1
rexrowland Minors (Single A) Join Date: Feb 2013 Posts: 95	Computer turns off by itself For the past few weeks, my laptop has been turning off by itself while I have been using it (turning off completely, not simply going into sleep mode), and I have pinpointed two things that ALWAYS occur when this happens: 1) I am using the laptop without being plugged in, 2) I am running OOTP21. Obviously, this may not necessarily be an OOTP-specific bug, and I am in contact with Dell to see what they can figure out, but I'm just putting this on the record because like I said, it ONLY happens when I have OOTP21 open. I have 19, 20, and 21 on the same laptop, but it hasn't happened with the earlier two versions yet. Not a battery issue -- diagnostics show I have plenty of battery health, and I had a 92% charge today when it turned off.