Unable to log on to any of my teams

allenciox · 08-26-2020, 01:48 PM

So the OOTP 21 screen froze up on me about an hour ago, and I killed it with task manager. When I started it up again, it said "trying to connect to online services" And then froze up. I killed it again with task manager, started it again, and it showed the log on for my teams. This time, no matter which team I tried, it showed "invalid response".

Then I closed the program, started it again, and this time it tries to connect and then says that it could not connect. I again closed the program, restarted it and it again says it cannot connect. Yet, my internet connection is fine as shown by my browser going to sites.

Is anybody else having difficulties of this nature at this time?

allenciox · 08-26-2020, 01:52 PM

I also tried rebooting my computer, but the same issue occurs.

Lukas Berger · 08-26-2020, 05:39 PM

Do you have an anti-virus running or are you using a VPN? You might need to whitelist OOTP in the anti-virus if it isn't already. If you're using a VPN, you might want to switch it to connecting through another region, or try to turn it off completely.

allenciox · 08-26-2020, 07:40 PM

None of those things.. I had never had a problem before, and the problem went away about 3 pm Eastern today. So the outage lasted about 2 hours total.

gorgo2005 · 08-30-2020, 10:57 AM

Please try it again. I just got on from Cincinnati. Also tried other affected sites, like Amazon and Hulu, was able to connect with them as well. According to twitter, this was a CenturyLink outage that affected multiple sites.

08-26-2020, 01:48 PM	#1
allenciox All Star Reserve Join Date: Dec 2015 Posts: 735	Unable to log on to any of my teams So the OOTP 21 screen froze up on me about an hour ago, and I killed it with task manager. When I started it up again, it said "trying to connect to online services" And then froze up. I killed it again with task manager, started it again, and it showed the log on for my teams. This time, no matter which team I tried, it showed "invalid response". Then I closed the program, started it again, and this time it tries to connect and then says that it could not connect. I again closed the program, restarted it and it again says it cannot connect. Yet, my internet connection is fine as shown by my browser going to sites. Is anybody else having difficulties of this nature at this time? __________________

08-26-2020, 01:52 PM	#2
allenciox All Star Reserve Join Date: Dec 2015 Posts: 735	I also tried rebooting my computer, but the same issue occurs. __________________

08-26-2020, 05:39 PM	#3
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,351	Do you have an anti-virus running or are you using a VPN? You might need to whitelist OOTP in the anti-virus if it isn't already. If you're using a VPN, you might want to switch it to connecting through another region, or try to turn it off completely. __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here

08-26-2020, 07:40 PM	#4
allenciox All Star Reserve Join Date: Dec 2015 Posts: 735	None of those things.. I had never had a problem before, and the problem went away about 3 pm Eastern today. So the outage lasted about 2 hours total. __________________

08-30-2020, 10:57 AM	#5
gorgo2005 Minors (Rookie Ball) Join Date: Jun 2020 Posts: 43	Please try it again. I just got on from Cincinnati. Also tried other affected sites, like Amazon and Hulu, was able to connect with them as well. According to twitter, this was a CenturyLink outage that affected multiple sites.