Cannot play game

Colima50 · 04-06-2021, 03:04 PM

Hi I cannot play matches only sim game, when i start play game crash ant turn off

JeffR · 04-06-2021, 10:48 PM

The first thing to try would be updating to the latest version or reinstalling it, to make sure there are no corrupted/missing files causing the crash.

If it still happens after that, we'd need a little more information; the starting point for that would be getting a trace file: on the start screen, go to Settings, and then Troubleshooting, and click on "Enable Debug Trace." Then restart the game, and load your save and try to view a game. When it crashes, go to the game's debug folder (\Documents\Out of the Park Developments\Franchise Hockey Manager 7\debug) and open the fhm_trace.txt document you'll find there. Copy and paste the contents of it to a post here, that'll give us some additional information about your system and possibly the crash.

04-06-2021, 03:04 PM	#1
Colima50 Bat Boy Join Date: Apr 2021 Posts: 1	Cannot play game Hi I cannot play matches only sim game, when i start play game crash ant turn off Last edited by Colima50; 04-06-2021 at 04:23 PM.

04-06-2021, 10:48 PM	#2
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,224	The first thing to try would be updating to the latest version or reinstalling it, to make sure there are no corrupted/missing files causing the crash. If it still happens after that, we'd need a little more information; the starting point for that would be getting a trace file: on the start screen, go to Settings, and then Troubleshooting, and click on "Enable Debug Trace." Then restart the game, and load your save and try to view a game. When it crashes, go to the game's debug folder (\Documents\Out of the Park Developments\Franchise Hockey Manager 7\debug) and open the fhm_trace.txt document you'll find there. Copy and paste the contents of it to a post here, that'll give us some additional information about your system and possibly the crash.