Game Crashes in 3D Game Modes

bronxyanx · 04-04-2024, 10:02 PM

Hello,

I purchased OOTP 25 on Steam last week and had been able to run the game as I did previous versions - using the 3D game modes.

After about 2 days, my game no longer gave the option for 3D game modes and would crash if I manually turned them on. I tried turning audience settings down to simplified static and tried the suggested OpenGL with fastblit option but unfortunately I still get a crash trying to use 3D modes. I also tried uninstalling and reinstalling via Steam with no success.

I am running on Windows 11 and through steam - I have an AMD Radeon graphics card. I hope that there might be a fix seeing as I was able to use 3D modes for a few days when I first downloaded. If any further info is needed please let me know. Thank you

Lukas Berger · 04-08-2024, 09:57 AM

Sorry that's happening!

The first thing to do with 3d issues is always to update your video card drivers.

If that doesn't fix things, let us know and we can do some deeper troubleshooting.

bronxyanx · 04-18-2024, 10:37 PM

Thanks for the reply! Sorry for the late response on my end - unfortunately my graphics card is up to date so don't think that is making a difference.

I also tried setting my graphics optimization to allow for "high performance" for the game without any success...

Please let me know if there are any game files I can provide. Thanks again!

Lukas Berger · 04-19-2024, 08:19 AM

If you go to settings > troubleshooting > force reinstall game data, that will update the install and so if there were any broken or missing files that might've been causing this, will fix that.

If that doesn't work, then going to settings > troubleshooting > select 'write ootp debug info to file'

Then try to start a game in 3d and send us the resulting trace log:

https://support.ootpdevelopments.com...debug-log-file

bronxyanx · 04-19-2024, 09:47 PM

First option did not work unfortunately

I have attached the debug files from a crash after enabling 3 and from restarting after the crash.

I did notice this message in the latter log file:

"2024-04-19 21:41:08 startup: 3D features disabled due to command line parameter 'no3d'!:"

I assume this is what is causing the issue? Your help is much appreciated once again

enjoying the game either way but would love to be able to use 3D mode

hacatt · 03-23-2025, 10:39 PM

played game fine for 50 hrs. left live game open on laptop then closed laptop without exiting OOTP then when I came back this happened. Have done all troubleshooting including uninstalling OOTP and reinstalling, please advise.

04-04-2024, 10:02 PM	#1
bronxyanx Bat Boy Join Date: Mar 2024 Posts: 4	Game Crashes in 3D Game Modes Hello, I purchased OOTP 25 on Steam last week and had been able to run the game as I did previous versions - using the 3D game modes. After about 2 days, my game no longer gave the option for 3D game modes and would crash if I manually turned them on. I tried turning audience settings down to simplified static and tried the suggested OpenGL with fastblit option but unfortunately I still get a crash trying to use 3D modes. I also tried uninstalling and reinstalling via Steam with no success. I am running on Windows 11 and through steam - I have an AMD Radeon graphics card. I hope that there might be a fix seeing as I was able to use 3D modes for a few days when I first downloaded. If any further info is needed please let me know. Thank you

04-08-2024, 09:57 AM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,089	Sorry that's happening! The first thing to do with 3d issues is always to update your video card drivers. If that doesn't fix things, let us know and we can do some deeper troubleshooting. __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here

04-19-2024, 08:19 AM	#4
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,089	If you go to settings > troubleshooting > force reinstall game data, that will update the install and so if there were any broken or missing files that might've been causing this, will fix that. If that doesn't work, then going to settings > troubleshooting > select 'write ootp debug info to file' Then try to start a game in 3d and send us the resulting trace log: https://support.ootpdevelopments.com...debug-log-file __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here

03-23-2025, 10:39 PM	#6
hacatt Bat Boy Join Date: Mar 2003 Location: RVA Posts: 6	same issue played game fine for 50 hrs. left live game open on laptop then closed laptop without exiting OOTP then when I came back this happened. Have done all troubleshooting including uninstalling OOTP and reinstalling, please advise.

04-18-2024, 10:37 PM	#3
bronxyanx Bat Boy Join Date: Mar 2024 Posts: 4	Thanks for the reply! Sorry for the late response on my end - unfortunately my graphics card is up to date so don't think that is making a difference. I also tried setting my graphics optimization to allow for "high performance" for the game without any success... Please let me know if there are any game files I can provide. Thanks again!