Can't log into PT

Edster007 · 11-11-2019, 05:19 AM

Since early Sunday afternoon I haven't been able to log into PT. I get trying to connect followed by could not connect check your internet connection and restart OOTP.

Is anyone having this or issue or had this issue and knows of a resolution?

Markus Heinsohn · 11-11-2019, 05:21 AM

We are currently preparing the server update to the new version which introduces tournaments. You will need to update your copy of OOTP 20 to log in. We will launch the patch in about 2 hours.

Edster007 · 11-11-2019, 05:27 AM

Quote:

Originally Posted by Markus Heinsohn

We are currently preparing the server update to the new version which introduces tournaments. You will need to update your copy of OOTP 20 to log in. We will launch the patch in about 2 hours.

Thanks but I have been having this problem since yesterday. I see other players were able to follow the playoffs yesterday. I logged in fine early yesterday but when I tried yesterday afternoon and then on and off throughout the evening I was unable to.

Markus Heinsohn · 11-11-2019, 05:32 AM

Quote:

Originally Posted by Edster007

Thanks but I have been having this problem since yesterday. I see other players were able to follow the playoffs yesterday. I logged in fine early yesterday but when I tried yesterday afternoon and then on and off throughout the evening I was unable to.

Hmm, we have not seen any reports of problems since yesterday, so I do not know what is failing for you, sorry

Maybe a faulty internet connection? Have you tried rebooting your computer or router?

Edster007 · 11-11-2019, 05:41 AM

Quote:

Originally Posted by Markus Heinsohn

Hmm, we have not seen any reports of problems since yesterday, so I do not know what is failing for you, sorry

Maybe a faulty internet connection? Have you tried rebooting your computer or router?

I have tried it all-except the router, I'm in a Hotel (that I have logged into PT on previous visits)I was able to stream NFL Sunday ticket without issue and speed test shows I have sufficient internet. I'll wait a couple of hours and see if the patch kick starts me.

raslavens · 11-11-2019, 07:22 AM

Is the patch available via Apple? Because it's not giving me the option to Update. Do I have to uninstall and then reinstall to get the new patch?

Kris Jardine · 11-11-2019, 07:30 AM

Quote:

Originally Posted by raslavens

Is the patch available via Apple? Because it's not giving me the option to Update. Do I have to uninstall and then reinstall to get the new patch?

The patch is not out yet. We will post when its available

raslavens · 11-11-2019, 08:49 AM

Then how am I supposed to get my teams ready for this week? Not really fair that you do selective patching and then shut out certain users based on where they bought the game from.

CrazyWR · 11-11-2019, 08:51 AM

the patch isnt out yet for ANYONE, not just you. Also, you can always prep your teams Sunday.

Edster007 · 11-11-2019, 08:54 AM

Quote:

Originally Posted by CrazyWR

the patch isnt out yet for ANYONE, not just you. Also, you can always prep your teams Sunday.

Thanks for the update but I wasn't able to log in yesterday when EVERYONE else seemed to be able to.

dancariaz · 11-11-2019, 08:54 AM

Quote:

Originally Posted by raslavens

Then how am I supposed to get my teams ready for this week? Not really fair that you do selective patching and then shut out certain users based on where they bought the game from.

?

nobody can do anything right now, no matter where you bought the game.

raslavens · 11-11-2019, 09:10 AM

x

Markus Heinsohn · 11-11-2019, 09:15 AM

Patch is live!

https://forums.ootpdevelopments.com/...d.php?t=308187

raslavens · 11-11-2019, 02:13 PM

Please let us know when the patch is live in Apple Store. Sucks that I have to wait several hours after everyone else has it, though it wouldn't be a big deal if the whole game wasn't closed off.

pmarcig · 11-11-2019, 08:37 PM

This may have been answered at some point...but any reason why we don't wait till the Appstore (Mac) approval has happened, and *then* post the patch(es) for everyone else on PC, rather than the other way around?

11-11-2019, 05:19 AM	#1
Edster007 All Star Starter Join Date: Jul 2012 Location: New York, NY Posts: 1,740	Can't log into PT Since early Sunday afternoon I haven't been able to log into PT. I get trying to connect followed by could not connect check your internet connection and restart OOTP. Is anyone having this or issue or had this issue and knows of a resolution?

11-11-2019, 05:21 AM	#2
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,806	We are currently preparing the server update to the new version which introduces tournaments. You will need to update your copy of OOTP 20 to log in. We will launch the patch in about 2 hours. __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

11-11-2019, 09:10 AM	#12
raslavens Minors (Single A) Join Date: Feb 2019 Posts: 53	x Last edited by raslavens; 11-11-2019 at 11:21 AM.

11-11-2019, 09:15 AM	#13
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,806	Patch is live! https://forums.ootpdevelopments.com/...d.php?t=308187 __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

11-11-2019, 07:22 AM	#6
raslavens Minors (Single A) Join Date: Feb 2019 Posts: 53	Is the patch available via Apple? Because it's not giving me the option to Update. Do I have to uninstall and then reinstall to get the new patch?

11-11-2019, 08:49 AM	#8
raslavens Minors (Single A) Join Date: Feb 2019 Posts: 53	Then how am I supposed to get my teams ready for this week? Not really fair that you do selective patching and then shut out certain users based on where they bought the game from.

11-11-2019, 08:51 AM	#9
CrazyWR All Star Reserve Join Date: Nov 2018 Posts: 549	the patch isnt out yet for ANYONE, not just you. Also, you can always prep your teams Sunday.

11-11-2019, 02:13 PM	#14
raslavens Minors (Single A) Join Date: Feb 2019 Posts: 53	Please let us know when the patch is live in Apple Store. Sucks that I have to wait several hours after everyone else has it, though it wouldn't be a big deal if the whole game wasn't closed off.

11-11-2019, 08:37 PM	#15
pmarcig Bat Boy Join Date: Oct 2019 Posts: 8	This may have been answered at some point...but any reason why we don't wait till the Appstore (Mac) approval has happened, and then post the patch(es) for everyone else on PC, rather than the other way around?