Screwed up my league! - Page 2

Lukas Berger · 04-16-2018, 12:38 PM

Quote:

Originally Posted by sdw1000

Bless you Lukas. It worked. I figured it had to be something simple.Thanks for your help!!

Happy to help and glad you got things working again. Enjoy!

Hotwheelz · 04-16-2018, 12:43 PM

Quote:

Originally Posted by NoOne

lol, your lack of competency isn't my fault... maybe, i shouldn't try to help people who can't help themselves

nothing i said was wrong or harmful to any rational implementation. it was a way to troubleshoot in a rational and logical step-by-step process what was wrong since you gave incomplete information.. i tried to cover all possibilities given a lack of good information from the end-user..

not a random person.. mba-finance, CS undergrad, minor in bio/chem.. well-rounded and know what i speak about.

Hopefully this doesn't keep you from helping out in the future. Solid advice that wasn't followed correctly. Keep up the great work!

sdw1000 · 04-16-2018, 12:44 PM

Quote:

Originally Posted by NoOne

lol, your lack of competency isn't my fault... maybe, i shouldn't try to help people who can't help themselves

nothing i said was wrong or harmful to any rational implementation. it was a way to troubleshoot in a rational and logical step-by-step process what was wrong since you gave incomplete information.. i tried to cover all possibilities given a lack of good information from the end-user..

not a random person.. mba-finance, CS undergrad, minor in bio/chem.. well-rounded and know what i speak about.

Actually..I am very competent...I follow exactly what you said. But what you gave instructions for, shouldn't be done with leagues already in progress.

Hotwheelz · 04-16-2018, 12:48 PM

But he didn't tell you to change any directories. Which seems to be the issue. He only said you could delete logos and you would be fine. Which is true.

RchW · 04-16-2018, 01:10 PM

Outstanding piece of customer support!

I do this in another industry. Lukas is exceptional at what he does.

Déjà Bru · 04-16-2018, 01:16 PM

I love happy endings.

GmOfTheYear · 04-16-2018, 01:24 PM

Quote:

Originally Posted by Déjà Bru

I love happy endings.

You're talking about massages right?

Aceshigh24 · 04-16-2018, 01:32 PM

Quote:

Originally Posted by GmOfTheYear

You're talking about massages right?

This. Is. Great!

D-BacksJosh · 04-16-2018, 01:37 PM

Indeed, this was an exemplary piece of customer support! He deserves a massage!

Hotwheelz · 04-16-2018, 01:46 PM

Great customer service. As always. And solid advice from NoOne. Shows how great this community is. Always willing to help.

04-16-2018, 12:48 PM	#24
Hotwheelz All Star Starter Join Date: Oct 2002 Location: Pacific Northwest Posts: 1,620	But he didn't tell you to change any directories. Which seems to be the issue. He only said you could delete logos and you would be fine. Which is true. __________________ "It's a great day for a ballgame; let's play two." Ernie Banks

04-16-2018, 01:10 PM	#25
RchW Hall Of Famer Join Date: Jul 2004 Location: Toronto ON by way of Glasgow UK Posts: 15,629	Outstanding piece of customer support! I do this in another industry. Lukas is exceptional at what he does. __________________ Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit

04-16-2018, 01:16 PM	#26
Déjà Bru Hall Of Famer Join Date: Apr 2009 Location: Long Island Posts: 11,741	I love happy endings. __________________ - Bru

04-16-2018, 01:46 PM	#30
Hotwheelz All Star Starter Join Date: Oct 2002 Location: Pacific Northwest Posts: 1,620	Great customer service. As always. And solid advice from NoOne. Shows how great this community is. Always willing to help. __________________ "It's a great day for a ballgame; let's play two." Ernie Banks

04-16-2018, 01:37 PM	#29
D-BacksJosh Banned Join Date: May 2011 Location: Arizona Posts: 875	Indeed, this was an exemplary piece of customer support! He deserves a massage!