Crashes - Page 7

Blueshirt · 03-26-2013, 03:46 AM

Just bought beta. I can play my first game but when I try to sim the rest of the day it crashes. Windows 7

Problem signature:
Problem Event Name: APPCRASH
Application Name: fhm2014.exe
Application Version: 0.9.9.0
Application Timestamp: 514b7f79
Fault Module Name: fhm2014.exe
Fault Module Version: 0.9.9.0
Fault Module Timestamp: 514b7f79
Exception Code: c0000005
Exception Offset: 00059e31
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

sabin6912 · 03-26-2013, 02:16 PM

Crash when playing as Sheffield Steelers (EIHL). Not enough players dressed on game day, tried to play the game and game crashed.

Is there something I can do if this happens again?

Edit: Had a similar problem again. Nothing to do with dressed players, 'missing line up spaces' this time.

drcorndog · 03-26-2013, 07:07 PM

I'm experiencing a crash in Build 9 when I got from my NHL Roster Overview (Capitals) to my AHL team (Bears). Karl Alzner is injured and I am not able to recall a replacement because of this.

JeffR · 03-27-2013, 05:17 PM

Just a general update on the crashes being reported here and in other threads:

We're at the point where the game is nearly crash-free when there's no human intervention - if you start a game unemployed and just keep simulating games, it'll be quite a while before you see a crash. However, that's not particularly useful if you actually want to play the game, which is pretty much the whole point, right?

The vast majority of current crash problems are caused by bugs in the way user-generated transactions are being handled - you make a trade, sign a free agent, or do something else with a player and it breaks something. Problem is, the crash doesn't happen right away, it occurs when you get to a game or event that tries to execute and gets broken data. So the trick is tracking the crash back to the original problem.

Therefore, Sebastian is going to do what he did to get the AI-based transactions cleaned up: set up some logging functions to track what's happening with the user-made transactions. That should make it a little easier to find out what's going wrong. However, it probably won't be fixed as quickly as the early AI-transaction based crashes were. There's only one human player in the game vs. hundreds of AI's, so it may take a while to test out every possible transaction in every circumstance imaginable. Once the log-functions make it into a game update (no firm date for the next one yet), we may need to start collecting saves from crashed games from you guys to help the process along.

So, there won't be a quick-fix for most of the crashes, unfortunately. But we've got the ball rolling on the long, methodical process of rooting them all out.

yzerwing · 03-27-2013, 06:00 PM

Had a crash where I as the Red Wings, click on St. Louis Blues goalie Mike Liut and the game crashes. He isn't hurt and hasn't been traded or interacted with at all.

landru22 · 03-27-2013, 06:58 PM

I was playing the game last night and there was an extended period of time with the dreaded "circles" that windows does when trying to complete a task. I expected the game to crash, but it didn't. Today I noticed a crash report that reads as follows:

eSellerate - exit with code eWeb_InstallEngineFromResource returned 0x20010000 (SDK_LATEST_ENGINE_ALREADY_INSTALLED)
Successfully run ESELLERATE_eSellerInstall
eSellerate - exit with code eWeb_ValidateActivation returned 0x20050001 (VALIDATEACTIVATION_MACHINE_MATCH)
eSellerate - exit with code eWeb_ConfirmSerialNumber returned 0x00000000 (SUCCESS)
INJURY - No injury available!
0
0
0
INJURY - No injury available!
INJURY - No injury available!
INJURY - No injury available!
INJURY - No injury available!
INJURY - No injury available!

I believe I was in the process of making lines, dressing and scratching players when this happened. Hope this helps

jawz · 03-28-2013, 05:55 PM

Does anyone know if the crashes occur in the previous patch as well or just the new one? If not I may just go back to 0.9.4. This is just ridiculous. I cant continue my game.

duari91 · 03-28-2013, 10:07 PM

Quote:

Originally Posted by jawz

Does anyone know if the crashes occur in the previous patch as well or just the new one? If not I may just go back to 0.9.4. This is just ridiculous. I cant continue my game.

There are a lot of crashes in the previous version, but not as much. I would recommend waiting until the next fix pushes out, which hopefully fixes a majority of these problems.

soxfan121 · 03-29-2013, 09:43 AM

Quote:

Originally Posted by JeffR

The vast majority of current crash problems are caused by bugs in the way user-generated transactions are being handled - you make a trade, sign a free agent, or do something else with a player and it breaks something. Problem is, the crash doesn't happen right away, it occurs when you get to a game or event that tries to execute and gets broken data. So the trick is tracking the crash back to the original problem.

Attempting to sign Carl Soderberg (or any player without defined NHL rights while playing as an NHL team) from Linkopings to the NHL Boston Bruins crashes the database. The contract screen says "Soderberg has not been drafted yet!" but the SUBMIT OFFER button is still active. All subsequent transactions are disabled/riddled with error messages but game engine runs.

Rule: No NHL rights assigned = no active submit button on contract screen?

Highly enjoyable game thus far/when it's done. Thanks.

Sebastian Palkowski · 03-29-2013, 09:58 AM

Quote:

Originally Posted by soxfan121

Attempting to sign Carl Soderberg (or any player without defined NHL rights while playing as an NHL team) from Linkopings to the NHL Boston Bruins crashes the database. The contract screen says "Soderberg has not been drafted yet!" but the SUBMIT OFFER button is still active. All subsequent transactions are disabled/riddled with error messages but game engine runs.

Rule: No NHL rights assigned = no active submit button on contract screen?

Highly enjoyable game thus far/when it's done. Thanks.

Thanks for the report!

From what screen are you able to start the signing process?

josra33 · 03-30-2013, 03:23 PM

Playing in the Q, I am getting a crash that I can replicate. I reload the game and the first thing I am trying to do is to use the "Setup Organization" button because I have 5 or 6 guys eligible to come off IR. As soon as I click the button it crashes.

yzerwing · 04-02-2013, 11:48 PM

Definite crash comes from injured players. As the Flames, we missed the playoffs, and then Matt Niskanen got hurt, and I didn't bother to take him out of our lineup, cause I figured well, now it didn't matter. Then preceded to skip and it crashed before the next day.

3 times repeated with same affect.

Sjobao · 04-03-2013, 10:22 AM

I always get this when i go to a match.

eSellerate - exit with code eWeb_InstallEngineFromResource returned 0x20010000 (SDK_LATEST_ENGINE_ALREADY_INSTALLED)
Successfully run ESELLERATE_eSellerInstall
eSellerate - exit with code eWeb_ValidateActivation returned 0x20050001 (VALIDATEACTIVATION_MACHINE_MATCH)

duari91 · 04-04-2013, 12:32 AM

Got the same crash as I did before the new patch...

Started the game as unemployed. Signed as a greenhorn to random team. Then sim 1 day without doing ANYTHING, and the game will crash.

Version 9 build 12.

JeffR · 04-04-2013, 01:16 AM

Quote:

Originally Posted by duari91

Got the same crash as I did before the new patch...

Started the game as unemployed. Signed as a greenhorn to random team. Then sim 1 day without doing ANYTHING, and the game will crash.

Version 9 build 12.

I can't get it to happen. Modern game or historical, and are you starting with commissioner mode on or off? And is it not crashing if you don't start the game unemployed?

Gabbe88 · 04-06-2013, 12:26 PM

When I send a player to free agent in edit mode, and the player still is in the line-up the game crashes on gameday.

When I move a player to some other team in edit mode, and the player still is in the line-up the game crashes on gameday.

If I release a player from the roster meny and the player goes away from the line-up, I dont get any crashes.

I run version 0.9.12.

Edit: If I move a player from a team to my team I also need to change lines for the that team, otherwise it crashes.

mymkovski · 04-07-2013, 12:54 PM

I received a crash today Auto-simming to Entry Draft, the date of the crash was June 20, 2014.

I'm playing as the Jets at the end of their 2nd season, build 12.

Cryomaniac · 04-09-2013, 12:02 PM

I'm still getting crashes on January 1st when just simulating from the start of a new game, with the newest build and default settings.

Shanamaj · 04-11-2013, 03:18 PM

When simulating to May 22nd the game crashes at 58%

thepete · 04-12-2013, 02:28 AM

In 2014, I finish the draft and when I try to end the day/sim to free agency/sim to next week it crashes. Windows 7.

03-26-2013, 02:16 PM	#122
sabin6912 Bat Boy Join Date: Mar 2013 Posts: 9	Crash when playing as Sheffield Steelers (EIHL). Not enough players dressed on game day, tried to play the game and game crashed. Is there something I can do if this happens again? Edit: Had a similar problem again. Nothing to do with dressed players, 'missing line up spaces' this time. Last edited by sabin6912; 03-26-2013 at 04:34 PM.

03-27-2013, 06:00 PM	#125
yzerwing All Star Starter Join Date: May 2012 Location: Ontario/Canada Posts: 1,938	Had a crash where I as the Red Wings, click on St. Louis Blues goalie Mike Liut and the game crashes. He isn't hurt and hasn't been traded or interacted with at all. __________________

03-27-2013, 06:58 PM	#126
landru22 Major Leagues Join Date: Jul 2010 Posts: 462	Crash Report I was playing the game last night and there was an extended period of time with the dreaded "circles" that windows does when trying to complete a task. I expected the game to crash, but it didn't. Today I noticed a crash report that reads as follows: eSellerate - exit with code eWeb_InstallEngineFromResource returned 0x20010000 (SDK_LATEST_ENGINE_ALREADY_INSTALLED) Successfully run ESELLERATE_eSellerInstall eSellerate - exit with code eWeb_ValidateActivation returned 0x20050001 (VALIDATEACTIVATION_MACHINE_MATCH) eSellerate - exit with code eWeb_ConfirmSerialNumber returned 0x00000000 (SUCCESS) INJURY - No injury available! 0 0 0 INJURY - No injury available! INJURY - No injury available! INJURY - No injury available! INJURY - No injury available! INJURY - No injury available! I believe I was in the process of making lines, dressing and scratching players when this happened. Hope this helps

04-02-2013, 11:48 PM	#132
yzerwing All Star Starter Join Date: May 2012 Location: Ontario/Canada Posts: 1,938	Definite crash comes from injured players. As the Flames, we missed the playoffs, and then Matt Niskanen got hurt, and I didn't bother to take him out of our lineup, cause I figured well, now it didn't matter. Then preceded to skip and it crashed before the next day. 3 times repeated with same affect. __________________

04-06-2013, 12:26 PM	#136
Gabbe88 Minors (Rookie Ball) Join Date: Apr 2013 Posts: 25	Line-up crash When I send a player to free agent in edit mode, and the player still is in the line-up the game crashes on gameday. When I move a player to some other team in edit mode, and the player still is in the line-up the game crashes on gameday. If I release a player from the roster meny and the player goes away from the line-up, I dont get any crashes. I run version 0.9.12. Edit: If I move a player from a team to my team I also need to change lines for the that team, otherwise it crashes. Last edited by Gabbe88; 04-06-2013 at 12:43 PM.

03-26-2013, 03:46 AM	#121
Blueshirt Bat Boy Join Date: Mar 2013 Posts: 5	Just bought beta. I can play my first game but when I try to sim the rest of the day it crashes. Windows 7 Problem signature: Problem Event Name: APPCRASH Application Name: fhm2014.exe Application Version: 0.9.9.0 Application Timestamp: 514b7f79 Fault Module Name: fhm2014.exe Fault Module Version: 0.9.9.0 Fault Module Timestamp: 514b7f79 Exception Code: c0000005 Exception Offset: 00059e31 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

03-26-2013, 07:07 PM	#123
drcorndog Bat Boy Join Date: Mar 2013 Posts: 2	I'm experiencing a crash in Build 9 when I got from my NHL Roster Overview (Capitals) to my AHL team (Bears). Karl Alzner is injured and I am not able to recall a replacement because of this.

03-27-2013, 05:17 PM	#124
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,244	Just a general update on the crashes being reported here and in other threads: We're at the point where the game is nearly crash-free when there's no human intervention - if you start a game unemployed and just keep simulating games, it'll be quite a while before you see a crash. However, that's not particularly useful if you actually want to play the game, which is pretty much the whole point, right? The vast majority of current crash problems are caused by bugs in the way user-generated transactions are being handled - you make a trade, sign a free agent, or do something else with a player and it breaks something. Problem is, the crash doesn't happen right away, it occurs when you get to a game or event that tries to execute and gets broken data. So the trick is tracking the crash back to the original problem. Therefore, Sebastian is going to do what he did to get the AI-based transactions cleaned up: set up some logging functions to track what's happening with the user-made transactions. That should make it a little easier to find out what's going wrong. However, it probably won't be fixed as quickly as the early AI-transaction based crashes were. There's only one human player in the game vs. hundreds of AI's, so it may take a while to test out every possible transaction in every circumstance imaginable. Once the log-functions make it into a game update (no firm date for the next one yet), we may need to start collecting saves from crashed games from you guys to help the process along. So, there won't be a quick-fix for most of the crashes, unfortunately. But we've got the ball rolling on the long, methodical process of rooting them all out.

03-28-2013, 05:55 PM	#127
jawz Minors (Rookie Ball) Join Date: Mar 2013 Posts: 27	Does anyone know if the crashes occur in the previous patch as well or just the new one? If not I may just go back to 0.9.4. This is just ridiculous. I cant continue my game.

03-30-2013, 03:23 PM	#131
josra33 Bat Boy Join Date: Feb 2013 Posts: 4	Playing in the Q, I am getting a crash that I can replicate. I reload the game and the first thing I am trying to do is to use the "Setup Organization" button because I have 5 or 6 guys eligible to come off IR. As soon as I click the button it crashes.

04-03-2013, 10:22 AM	#133
Sjobao Bat Boy Join Date: Apr 2013 Posts: 4	I always get this when i go to a match. eSellerate - exit with code eWeb_InstallEngineFromResource returned 0x20010000 (SDK_LATEST_ENGINE_ALREADY_INSTALLED) Successfully run ESELLERATE_eSellerInstall eSellerate - exit with code eWeb_ValidateActivation returned 0x20050001 (VALIDATEACTIVATION_MACHINE_MATCH)

04-04-2013, 12:32 AM	#134
duari91 Bat Boy Join Date: May 2012 Posts: 19	Got the same crash as I did before the new patch... Started the game as unemployed. Signed as a greenhorn to random team. Then sim 1 day without doing ANYTHING, and the game will crash. Version 9 build 12.

04-07-2013, 12:54 PM	#137
mymkovski Minors (Rookie Ball) Join Date: Nov 2012 Location: Coquitlam, BC Posts: 29	I received a crash today Auto-simming to Entry Draft, the date of the crash was June 20, 2014. I'm playing as the Jets at the end of their 2nd season, build 12.

04-09-2013, 12:02 PM	#138
Cryomaniac Hall Of Famer Join Date: May 2007 Location: Hucknall, Notts, UK Posts: 4,903	I'm still getting crashes on January 1st when just simulating from the start of a new game, with the newest build and default settings. __________________ Last edited by Cryomaniac; 04-09-2013 at 12:04 PM.

04-11-2013, 03:18 PM	#139
Shanamaj Bat Boy Join Date: Mar 2013 Location: Sweden Posts: 18	When simulating to May 22nd the game crashes at 58%

04-12-2013, 02:28 AM	#140
thepete Minors (Double A) Join Date: Apr 2013 Posts: 110	In 2014, I finish the draft and when I try to end the day/sim to free agency/sim to next week it crashes. Windows 7.