Can't get back into PT and did get response for missing pack.

[beatle]

Can't get back into PT game and did get response for missing 1k pack.

I went on Challenge mode site thinking it was a different password than the game and I ended locking myself out because I hit the e-m button for missing password twice. The reset button say it won't send another token even though it's another day. Further I am locked out because of too many attempts to log on. Need assistance


In addition, on 4/20/ I wrote

I Did not get pack to open, game froze after, lost pts

Did not get pack to open, game froze after, lost my points: Purchased pack,1k, went to open, pack did not open and game froze. Restarted game and the pack was gone and points were gone from total. How do I get points back was the message?

I asked for a response on 4/25/20. None came.

:

[Markus Heinsohn]

The pack did open, the players will be in your inactive list.

As for the lockout, 24 hours need to pass until you can do another password request reset.