Can't play Perfect Team

kagokontrato · 04-27-2020, 08:08 PM

Hi... just purchased OOTP21 and tried to start playing PT.

As the system recognized my user in OOTP20, I tried to log in with those details but got a message "Could not create your team. Please retry". I created another user and got same result.

Any help with this issue?

Thanks

Bill_n0_face · 04-27-2020, 08:52 PM

I'm in the same boat. Downloaded today, can't make a team. Thanks!

DotDash · 04-27-2020, 10:21 PM

It's weird how there has been no Mod/Dev acknowledgement of this issue yet. This was first reported 8 hours ago here:
https://forums.ootpdevelopments.com/...d.php?t=315196

I also see some Steam Community posts which may be talking about the same problem.
This is happening on both the Steam (21.3 Build 45) and standalone (21.2 Build 40) version of the game (tested using my 2nd license.)
Seems like a persistent issue affecting multiple (all?) new players...

Mark Jamil · 04-27-2020, 10:29 PM

Hello Players,

I apologize for the registration problem.

Before anything else, can you guys verify that you received a registration email and that you were able to active your accounts? If you were successful, you should have seen a screen that looks something like this:

DotDash · 04-27-2020, 11:12 PM

Hi Mark,

Yes, this is after confirmation of the account (speaking for myself here) - is it even possible to log in to PT before doing this?
It's after you've logged in, and you see the 6 starter packs + 1000PP.
Then when you click 'Play Perfect Team', you get the error reported by players.

Thanks for looking into the issue!

rski70 · 04-27-2020, 11:15 PM

I can confirm this is my exact experience as well

Mark Jamil · 04-27-2020, 11:33 PM

Thanks for your replies. The dev team is investing the issue. Again, sorry for the inconvenience.

Mark Jamil · 04-28-2020, 12:56 AM

Alrighty, we have found the evil line of code that has is plaguing our systems and preventing you guys from making a new team. A fix is being implemented as I write this and will be online within the next day.

Again, my apologies for the delay and we hope to see your teams in game tomorrow (if not sooner).

DotDash · 04-28-2020, 01:05 AM

Thanks Mark!

kagokontrato · 04-28-2020, 04:45 AM

Can confirm it's working now (at least for me)...

Thanks for the quick fix !!

Mark Jamil · 04-28-2020, 04:47 AM

Quote:

Originally Posted by kagokontrato

Can confirm it's working now (at least for me)...

Thanks for the quick fix !!

Yes. The fix has been implemented. Have fun everyone!

04-27-2020, 08:08 PM	#1
kagokontrato Bat Boy Join Date: Apr 2015 Posts: 2	Can't play Perfect Team Hi... just purchased OOTP21 and tried to start playing PT. As the system recognized my user in OOTP20, I tried to log in with those details but got a message "Could not create your team. Please retry". I created another user and got same result. Any help with this issue? Thanks

04-27-2020, 08:52 PM	#2
Bill_n0_face Bat Boy Join Date: Apr 2020 Posts: 1	Re: Can't Play Perfect Team I'm in the same boat. Downloaded today, can't make a team. Thanks!

04-27-2020, 10:21 PM	#3
DotDash Minors (Double A) Join Date: Sep 2019 Posts: 135	It's weird how there has been no Mod/Dev acknowledgement of this issue yet. This was first reported 8 hours ago here: https://forums.ootpdevelopments.com/...d.php?t=315196 I also see some Steam Community posts which may be talking about the same problem. This is happening on both the Steam (21.3 Build 45) and standalone (21.2 Build 40) version of the game (tested using my 2nd license.) Seems like a persistent issue affecting multiple (all?) new players... __________________

04-27-2020, 10:29 PM	#4
Mark Jamil Minors (Rookie Ball) Join Date: Sep 2019 Location: Sunny San Diego Posts: 45	Hello Players, I apologize for the registration problem. Before anything else, can you guys verify that you received a registration email and that you were able to active your accounts? If you were successful, you should have seen a screen that looks something like this: Attached Images __________________

04-27-2020, 11:12 PM	#5
DotDash Minors (Double A) Join Date: Sep 2019 Posts: 135	Hi Mark, Yes, this is after confirmation of the account (speaking for myself here) - is it even possible to log in to PT before doing this? It's after you've logged in, and you see the 6 starter packs + 1000PP. Then when you click 'Play Perfect Team', you get the error reported by players. Thanks for looking into the issue! Attached Images __________________

04-27-2020, 11:15 PM	#6
rski70 Minors (Rookie Ball) Join Date: Apr 2020 Posts: 40	I can confirm this is my exact experience as well

04-27-2020, 11:33 PM	#7
Mark Jamil Minors (Rookie Ball) Join Date: Sep 2019 Location: Sunny San Diego Posts: 45	Thanks for your replies. The dev team is investing the issue. Again, sorry for the inconvenience. __________________

04-28-2020, 12:56 AM	#8
Mark Jamil Minors (Rookie Ball) Join Date: Sep 2019 Location: Sunny San Diego Posts: 45	Alrighty, we have found the evil line of code that has is plaguing our systems and preventing you guys from making a new team. A fix is being implemented as I write this and will be online within the next day. Again, my apologies for the delay and we hope to see your teams in game tomorrow (if not sooner). __________________ Last edited by Mark Jamil; 04-28-2020 at 01:03 AM.

04-28-2020, 01:05 AM	#9
DotDash Minors (Double A) Join Date: Sep 2019 Posts: 135	Thanks Mark! __________________

04-28-2020, 04:45 AM	#10
kagokontrato Bat Boy Join Date: Apr 2015 Posts: 2	Can confirm it's working now (at least for me)... Thanks for the quick fix !!