Game Crashes At Play Game

meatmets · 02-18-2021, 12:08 AM

Whenever I try to play a game the game crashes on me. I can do everything but play games. I’ve already uninstalled and reinstalled steam and the game itself, updated all drivers, tried changing the OpenGL. Even booted up ootp 18 and gave it a test run and that let me play a game so idk what the deal is.

I’m on windows 7 and obviously on steam as I said

tardawg1014 · 02-19-2021, 02:42 PM

I'm having the exact same issue, just downloaded last night. Tried to 'play game' 6 times with the same result. I'm on Windows 10, Surface Pro X, never had an issue with previous versions on Surface Pro 4.

WyattGOAT · 02-19-2021, 05:08 PM

Are you trying to play in 3D mode? Try launching a game in 2D and see if you can pinpoint the issue

Lukas Berger · 02-19-2021, 05:19 PM

Typically if you are having a crash when hitting 'play ball' it is a 3d issue as alluded to above.

The most likely problem is an issue with outdated video card drivers. So the first thing to try is to update those. I know the OP mentioned he'd already tried that, but it's worthwhile to double or even triple check. Sometimes if you use a program that is supposed to update the drivers for you, they may not actually get properly downloaded or installed unless you do it manually.

If that still doesn't fix thing, then the next step would be to open a support ticket so the support guys can take a look at the save and work with you on it.

You can do that by filling out the form here, or by emailing us at support@ootpdevelopments.com.

tardawg1014 · 02-21-2021, 12:56 PM

Damn, thought driver update would do the trick, but it was up to date. I put in a ticket on Friday with no response. Think I should reinstall?

Lukas Berger · 02-21-2021, 01:36 PM

Quote:

Originally Posted by tardawg1014

Damn, thought driver update would do the trick, but it was up to date. I put in a ticket on Friday with no response. Think I should reinstall?

You might need to wait till Monday for a reply. Support tries to reply within 48 hours and they do work some on the weekends, but it's slower over the weekends to get back to everyone.

I wouldn't think a reinstall would help with this sort of thing but of course, it likely can't hurt to try.

02-18-2021, 12:08 AM	#1
meatmets Bat Boy Join Date: Feb 2021 Posts: 1	Game Crashes At Play Game Whenever I try to play a game the game crashes on me. I can do everything but play games. I’ve already uninstalled and reinstalled steam and the game itself, updated all drivers, tried changing the OpenGL. Even booted up ootp 18 and gave it a test run and that let me play a game so idk what the deal is. I’m on windows 7 and obviously on steam as I said

02-19-2021, 05:19 PM	#4
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,363	Typically if you are having a crash when hitting 'play ball' it is a 3d issue as alluded to above. The most likely problem is an issue with outdated video card drivers. So the first thing to try is to update those. I know the OP mentioned he'd already tried that, but it's worthwhile to double or even triple check. Sometimes if you use a program that is supposed to update the drivers for you, they may not actually get properly downloaded or installed unless you do it manually. If that still doesn't fix thing, then the next step would be to open a support ticket so the support guys can take a look at the save and work with you on it. You can do that by filling out the form here, or by emailing us at support@ootpdevelopments.com. __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here

02-19-2021, 02:42 PM	#2
tardawg1014 Bat Boy Join Date: Feb 2017 Posts: 3	I'm having the exact same issue, just downloaded last night. Tried to 'play game' 6 times with the same result. I'm on Windows 10, Surface Pro X, never had an issue with previous versions on Surface Pro 4.

02-19-2021, 05:08 PM	#3
WyattGOAT Minors (Double A) Join Date: Jul 2016 Posts: 159	Are you trying to play in 3D mode? Try launching a game in 2D and see if you can pinpoint the issue

02-21-2021, 12:56 PM	#5
tardawg1014 Bat Boy Join Date: Feb 2017 Posts: 3	Damn, thought driver update would do the trick, but it was up to date. I put in a ticket on Friday with no response. Think I should reinstall?